Select your Nucleus model from the list below · Nucleus One I'm having trouble with my Nucleus hardware · Other Select the option that fits best · The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices Describ…

For further clarification …. Roon plays songs on my nucleus one ,but has started glitching when searching for songs….it just quits randomly and a browser pops up. Using an iPad…. Please help

Good day @davidmack911 ! Thanks for sharing your problem here. Can you please clarify what do you mean under “ a browser pops up “ ? The screenshot would be appreciated. Are all of your remotes glitching and having an app crash ? Do you have a sustainable way of reproducing the issue ? And las…

When searching for a song/artist it will appear in the list and when I go to click on it, roon closes and I am in the Apple browser. It doesn’t happen every time, but once it starts, the search functionality is done. I can still reopen roon and go to a playlist and start from there, but nothing to…

Good day @davidmack911 ! Thanks for confirming that. Would that be possible for you to record a video of the issue and upload it to our Media storage so we could review it here : https://workdrive.zohoexternal.com/collection/nqcgjac23027d90a441bda2c314de49d7958a/external ? Thanks! Regards.

Hello @davidmack911 , Your report sounds exactly like an issue we are tracking and have a fix in testing for, I’ve merged your report into the thread: [image] Roon app crashes when clicking on certain albums [Fix in Early Access testing] Support What’s happening? · I am …

Roon quits when searching for a song (ref#29HMJG)

Support Nucleus Support

noris November 24, 2025, 7:28pm 7

Hello @davidmack911 ,

Your report sounds exactly like an issue we are tracking and have a fix in testing for, I’ve merged your report into the thread: