Roon Radio fails to start after album finishes playing (ref#5JGRCB)

[Shaun_Jones]

What best describes your playback issue?

· Music stops playing unexpectedly

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· The System Output has the same problem as my other Zone.

Do you have a complex network setup?

· I have a *mesh network* with devices connected to multiples points

Your local network might need some re-arranging to support Roon.

· None of the suggestions have helped me. I'd like to submit a support request.

What are the make and model of the affected audio device(s) and the connection type?

· Roon Server on Mac Mini

Describe the issue

Album Finishes Playing Roon Radio Does not Start
Even when Radio Songs are Queued

Describe your network setup

Asus Ai Mesh mostly ethernet connected

[Singleton (- Audio Astronaut)]

@Shaun_Jones ,

Hi Shaun,

Have you attempted a reboot of Roon. I would recommend powering down my endpoints and rebooting Roon server.

Should that not resolve the issue consider rebooting your router as well.

[Shaun_Jones]

@Singleton thx for the advice unfortunately I did all of those and is still an issue. It has been happening since the last Roon server software update.

[Singleton (- Audio Astronaut)]

@Shaun_Jones ,

Let’s make another attempt on your Mac mini if you will Shaun…

Flush The Cache

Step 1. Perform a backup and shutdown all endpoints and your server.

Step 2. Delete Roon

Step 3. Reboot

Step 4. Open the “Go menu” located in your Apple menu (Finder) select the drop-down “Go to folder” and then enter each line below in turn in the field to reach a given directory. Once there delete each parent directory that references the name “Roon”.

Example: When performing this action on my Macbook using “~/Library/Saved Application State” it reveals the hidden directory “com.roon.Roon.savedState”. In my example, you would select this directory for deletion.

~/Library/Application Support
~/Library/Saved Application State
/Library/Caches
~/Library/Caches

Step 5. Reinstall Roon

• When reinstalling you should see a prompt requesting that you Allow “Roon” to find devices on local networks. Select “Allow”

Step 6. Power on your server and endpoints. Reinstall your backup

[Mike_O_Neill]

Daft question , is Roon Radio turned on , I noiced the last update turned mine ON when it was set to OFF

Click the playlist icon on the right of the Playing Now bar

[Shaun_Jones]

Hi Mike, Yes it was and a song is queued.

[Shaun_Jones]

Singleton Thanks for the detailed steps. At this moment, an extra day or so of reboots its seems now to have righted itself.

[Singleton (- Audio Astronaut)]

@Shaun_Jones ,
Glad to hear it Shaun