Roon Radio limited to library error

[Kenneth_Thean]

I’m a new user and am having exactly the same problem.

[dylan (Dylan Caudill)]

Hi @Kenneth_Thean,

Apologies for the trouble here — There was a brief service outage this morning that affected Roon Radio functionality. This has since been resolved and things should be working now. Let us know if you’re still seeing any issues!

[NOA]

Hi @dylan,

I have the same issue right now. Trying to ‚radio‘ genre Jazz and Roon says nothing similar found limiting radio to library.

Tidal account is active and synced. Not that I know Tidal has no Jazz to play…

There’s definitely something wrong in Roon software.

Cheers
NOA

[James_Bailey]

I’m experiencing this problem now (12/21/2020).

[dylan (Dylan Caudill)]

Apologies, @James_Bailey! We are looking into this.

[CurtisC (Curtis)]

Seems to be happening to me right now as well.

[Charles_Fletcher (Valjean246o1)]

Same thing here, except now the desktop app is crashing and giving me the red screen of death. My Bluesound devices aren’t showing up either.

[Outlaw (Jason P)]

Happening to me to.

[dylan (Dylan Caudill)]

Hi everyone! This should be resolved now. Apologies for the disruption.

[Roger_Shea]

Hi Dylan. The issue has been resolved for me. Thank you for your attention to this matter. May you and your family have a Happy and Healthy Holiday Season!