What’s happening?
· Something else
How can we help?
· None of the above
Other options
· Other
Describe the issue
Roon Radio limits playback to Library for some Artists
Describe your network setup
ROCK i7 32GB RAM, TP-Link Omada Cabled
For some artists i get the following pop-up message before Radio starts. “Nothing similar found: Limiting Roon Radio to Library” then Radios starts and tracks is as stated only from Library.
Examples of artist that has this behaviour:
Def Leppard / Deep Purple / Blues Brothers / Whitesnake / Van Halen
Other artist works as intended , examples:
Beat Farmers / The J. Geils Band / The Notting Hillbillies
I also get this message/behaviour for genre’s “British Metal” while “Country” and “Heartland Rock” works fine. "“Boogie Rock” works today but not the two previous days.
The behaviour is the same across profiles.
I belive that this behaviour started after the update that fixed the adding of banned tracks to radio , iow at the end of last week.
// No stress 
i can still play my music and incl. Radio from Albums and Tracks.
Hi @Einar_Torshaug,
Thank you for the report. Does this occur with both ARC and Roon?
Just for thoroughness and due diligence, please share a screenshot of the error message you receive when attempting to play from one of the Arist or Genre pages mentioned above. Verify that the “limit Roon Radio to library” function is toggled off.
We’ll pick it up from there and report back.
Hello
Yes, both ARC and Roon (on two windows PC’s) .
PRTSCRN of Error message below. The error message arrives first and then short after the “Started Roon Radio”.
In my notes here i see that the first day this occured (29th ?) the error message was “Unexpected Error: Limiting Roon Radio to Library”.
The radio-button for “limit Roon Radio to library” is off/disabled both for ARC and Roon (PC’s).
I have tested again today with the same artists as listed above and the behaviour is the same both for working and not working as expected. For genre “Boogie Rock” though i experienced both working and not working with both sessions started from Windows PC. I believe i have seen this shift for genre also earlier.
I have PRTSCRN’s of the Radio sessions if You need it.
FYI : Roon was quite sluggish today with slow response while ARC crashed a few times . ARC was used on iPhone at home/Wifi.
All on latest Roon software.
Edit: I have added my own customized genres for some artists. Though when investigating this i can not see any pattern between artists that play Radio as expected and not.
Hey @Einar_Torshaug,
Thanks for sharing the screenshot and timestamp! While our team investigates further, lets see if the same issue occurs from a fresh database:
- Create a fresh backup (or, if you have a recently saved backup, this is fine too)
- Stop RoonServer from running in ROCK’s WebUI
- Navigate to your ROCK’s Database Location
- Find the folder that says “RoonServer”
- Rename the “RoonServer” folder to “RoonServer_old”
- Restart the RoonServer in the WebUI to generate a new Roon database folder
- On the Roon Remotes, press “Use another Roon Server” and connect to the new database
See if the same issue persists. Thanks! 
Hello @benjamin
Thanks for following up on this.
Fiddling with the Roon Server database seems risky from where i sit. Last time i rolled back using a baskup it took a few days. I do not exclude doing it but will have a secong though, especially before a weekend and after detecting that my second Roon Server has the same behaviour. See table below for updated test results from today.
If You still want me to do the test starting with a blank database i would prefer to do this on my #2 Roon Server if that is ok with You.
#1: Roon Server being reported on above. Running for two years. This configuration has multiple profiles. Tested with Roon on W10 and W11 and ARC.
#2: My second Roon Server dedicated to ProgRock . This one was established 2 months ago. Library is mainly Tidal. This configuration has only one profile. Tested with Roon on W11.
| Artist | #1 | #2 | |
|---|---|---|---|
| Def Leppard |  |
|
|
| Deep Purple | |
|
|
| Blues Brothers | |
|
|
| Whitesnake | |
|
|
| Van Halen | |
|
|
| Beat Farmers |  |
|
|
| The J. Geils Band | |
|
|
| The Notting Hillbillies | |
|
|
| Genres: | |||
| British Metal | |
|
|
| Boogie Rock | |
|
|
| Country | |
|
|
| Heartland Rock | |
|
|
| Neo Prog | |
Note that when testing with Server #2 the artist radios with error starts by playing Neo Prog music from my library which is “special” when starting radio for “Blues Brothers”. From what i can see Roon does not detect the seed and just starts playing Library. See figure below. I have not seen this behaviour from my Server #1, though this has a more versatile library with different genres where #2 is fully focusing in Neo Prog.
