Roon Radio not starting after album playback finishes (ref#9XDKEX)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Roon radio no longer starts playing after an album finishes playing. I do have it set in all of my control apps (iOS and MacOS) to do so, but it recently stopped. If I just pick a random song and press play, Roon radio will start playing after that song finishes (expected behavior). But if I choose an album, and that album finishes, the music just stops and Roon radio doesn't start. Oddly, the little window that pops up in the Queue that tells me what the next song will be does show up after an album finishes, but that song never starts playing. This behavior occurs both when I control Roon from my MacOS laptop and from my iOS phone. This is a new issue for me; historically Roon radio would start automatically after an album finished. And the slider on the queue page that says "Roon Radio: start after the music ends" is turned on, so it's not as simple as me inadvertently turning the Roon radio off.

Describe your network setup

Xfinity cable modem to Eero router/mesh network. Roon Rock running on NUC which is hard wired to network (not wifi). Streamer (Naim ND555) also hard wired to network. ROCK 2.56 build 1582.

Hello @Laertes ,

Thanks for reaching out. Does this behavior happen with multiple artists/albums or just one in particular? Can you please let us know the exact local time + date + track playing when you encounter the failure next time? We’ll enable diagnostics after receiving this info to see if logs have further clues.

Never mind. It is fixed and working normally now. I did do an update to my Eero router and restart it, and that may have fixed it. Or maybe you guys did something on the back end. Either way, it’s resolved. Thank you for your help.

Hello @Laertes ,

Glad to hear that everything is working properly again after the update! Happy listening!

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