Mac mini (late 2014) Mojave 10.14.6 Roon 1.7 build 528
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Wired Mac clients, wireless ios clients
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Tidal service.
all above devices
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Hi, new user trying out roon.
Have an issue with roon radio.
If I select roon radio option from any album (library or tidal) I get a message that “Roon Radio. Nothing similar to play!”
Have tried loging in and out of tidal account from roon settings.
rebooted core.
This happens from all clients (wired mac, wireless mac, ios devices)
Our team is currently investigating an issue that is affecting a small number of customers. Just to confirm — Does this always happen when playing Radio, no matter what artist or album you’re starting it from?
This seems to be affecting those who have little to know playback history. When you go to the History area of Roon, how many plays does it show?
We’ve made an update to our servers that we believe will help improve this. Can you give this another try and let us know if things are working for you now?
Your patience as we’ve looked into this has been greatly appreciated — Thanks!