Yes I have had windows 11 since it was released and has been stable up until the latest update and now intermittently crashes when viewing lyrics and sometimes when clicking on an album. Also when adding an album to my playlist it adds extra random tracks from the album for some reason and then when I go into it sometimes clears and then Roon crashes.
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Roon Core Machine
Windows 11 Dell Inspiron 17 3000 Laptop with Intel Core i5 with 8gb RAM
Networking Gear & Setup Details
On WIFI 4 router averaging 30mbs
Connected Audio Devices
Bowers & Wilkins Wedge, linked to internet with ethernet cable. Connecting to Roon via Roon Ready
Number of Tracks in Library
21,317 tracks
Description of Issue
Roon randomly shut down whilst playing. I updated to 903 build this morning and has played all day pretty much without issue.
Here is the last of the log entry from when is shut down:
02/16 18:00:02 Debug: [storage] dispose deleting: C:\Users\t_j_c\AppData\Local\Roon\Temp\3f45e054f6304d9db78a6a5cf78735ca
02/16 18:00:02 Warn: [storage] [directory] [itunes] dispose !!!
02/16 18:00:03 Debug: [storage] dispose deleting: C:\Users\t_j_c\AppData\Local\Roon\Temp\5e98dd440a4c4a1e926f1e7c6bb07066
02/16 18:00:03 Warn: [storage] [directory] [itunes] dispose !!!
Hi @Tim_Clegg ,
I’ve activated diagnostics for your Roon Core, can you please use the app for at least a few minutes and let me know here once you’ve done so? I will check the diagnostics report for any crashes after, thanks!
Hi @noris ,
I’ve just loaded up Roon Core now and it’ll be on for most of the day playing radio on the B&W Wedge as well as music via bluetooth to non-supported speakers.
@noris , Roon just randomly shut down again at 1552. Here is the log entry for that time:
02/22 15:52:22 Info:
Local Time: 02/22/2022 15:52:21 +00:00
Device Serial Number: xx
User Id: xx
Roon Version: 1.8 (build 903) stable
OS Version: Windows 11
Application Domain: Roon.exe
Assembly Codebase: file:///C:/Users/t_j_c/AppData/Local/Roon/Application/Roon.exe
Assembly Full Name: Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
CPU0 Description: Intel64 Family 6 Model 126 Stepping 5 1190 MHz (64-bit)
CPU0 Num Cores: Physical: 4 Logical: 8
GPU0 Description: NVIDIA GeForce MX230 0 MB
GPU0 Video Mode:
GPU0 Driver Version: 30.0.14.7141
GPU1 Description: Intel(R) UHD Graphics 1024 MB
GPU1 Video Mode: 1920 x 1080 x 4294967296 colors
GPU1 Driver Version: 27.20.100.9365
SCREEN0 Name: \.\DISPLAY1 (primary)SCREEN0 Bounds: 0,0 1920x1080
Exception Source: mscorlib
Exception Type: System.ArithmeticException
Exception Target Site: Math.Sign
Exception Message: Function does not accept floating point Not-a-Number values.
Exception Data: none
–[ Stack Trace ]------------
System.Math.Sign(Double value)
mscorlib.dll, IL 57, N 14200982
Broo.Engine.Flickable2.ProcessFrameSmoothScrolling(Double dt, Double p0)
BrooEngine.DLL, IL 0, N 442
Broo.Engine.Flickable2.AnimationLoop(Double frameTimestamp)
BrooEngine.DLL, IL 250, N 648
Broo.Engine.DeviceTarget.GuiMainLoop()
BrooEngine.DLL, IL 221, N 776
Sooloos.Application.Main(String[] argv)
Roon.exe, IL 1951, N 4505
02/22 15:52:22 Debug: [storage] dispose deleting: C:\Users\t_j_c\AppData\Local\Roon\Temp\c94a1a396f9e4c8db2fbc413a839a45b
02/22 15:52:22 Warn: [storage] [directory] [itunes] dispose !!!
02/22 15:52:22 Debug: [storage] dispose deleting: C:\Users\t_j_c\AppData\Local\Roon\Temp\40d53edf011d4f108852ec76cdfe0f93
02/22 15:52:22 Warn: [storage] [directory] [itunes] dispose !!!
Hi again @noris , It has just shut down again at 1624 - this is the third time overall but the second time today. Let me know if you would like any more information.
02/22 16:24:45 Info:
Local Time: 02/22/2022 16:24:44 +00:00
Device Serial Number: xx
User Id: xx
Roon Version: 1.8 (build 903) stable
OS Version: Windows 11
Application Domain: Roon.exe
Assembly Codebase: file:///C:/Users/t_j_c/AppData/Local/Roon/Application/Roon.exe
Assembly Full Name: Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
CPU0 Description: Intel64 Family 6 Model 126 Stepping 5 1190 MHz (64-bit)
CPU0 Num Cores: Physical: 4 Logical: 8
GPU0 Description: NVIDIA GeForce MX230 0 MB
GPU0 Video Mode:
GPU0 Driver Version: 30.0.14.7141
GPU1 Description: Intel(R) UHD Graphics 1024 MB
GPU1 Video Mode: 1920 x 1080 x 4294967296 colors
GPU1 Driver Version: 27.20.100.9365
SCREEN0 Name: \.\DISPLAY1 (primary)SCREEN0 Bounds: 0,0 1920x1080
Exception Source: mscorlib
Exception Type: System.ArithmeticException
Exception Target Site: Math.Sign
Exception Message: Function does not accept floating point Not-a-Number values.
Exception Data: none
–[ Stack Trace ]------------
System.Math.Sign(Double value)
mscorlib.dll, IL 57, N 14200982
Broo.Engine.Flickable2.ProcessFrameSmoothScrolling(Double dt, Double p0)
BrooEngine.DLL, IL 0, N 442
Broo.Engine.Flickable2.AnimationLoop(Double frameTimestamp)
BrooEngine.DLL, IL 250, N 648
Broo.Engine.DeviceTarget.GuiMainLoop()
BrooEngine.DLL, IL 221, N 776
Sooloos.Application.Main(String[] argv)
Roon.exe, IL 1951, N 4505
02/22 16:24:45 Debug: [storage] dispose deleting: C:\Users\t_j_c\AppData\Local\Roon\Temp\74d10e6f0af64ed9bb795843717e3023
02/22 16:24:45 Warn: [storage] [directory] [itunes] dispose !!!
02/22 16:24:45 Debug: [storage] dispose deleting: C:\Users\t_j_c\AppData\Local\Roon\Temp\0cc4937d69ec47e2828cde647d914a04
02/22 16:24:45 Warn: [storage] [directory] [itunes] dispose !!!
Hi, just did it again at 1747. Let me know if you need more information.
Hi @Tim_Clegg ,
Thanks for pointing out those errors in the logs, I’ve merged your thread into this existing one, please see my post here:
Any status updates involving the ticket?
Same thing happens to me. Viewing lyrics seems to trigger it sometimes.
Original poster here,
Lately it seems to be crashing much less often than originally posted. Sometimes i can go an hour or two without crashing.
But i also have noticed it crashing often when viewing lyrics.
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I’m in the process of building a new pc for Roon labs. Just bought everything to go with windows 11. This is a little weird, since the windows 11 it’s suppose to make new intel cpu run better. Hopefully it’s just a matter of adapting to new system. I read the windows 11 was optimized to take advantage of new intel cpu that had some major changes in format and the way the cores work in dual tasks tuning. Well I’ll keep an eye on the this one.
Just got another crash right as i removed about 15 songs from my queue at once.
Hi All,
We’ve made some improvements in build 911 with regard to this issue. Can you please update to build 911 and check to see if build 911 helped with the issue and let us know? Thanks!
I know it hasnt been long, but ive had 2 updates since my post, and ever since i havent had any more crashes. Will post again if that changes.
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