Hi @George_Dunham,
Thank you for the report and for sharing the screenshot — that’s very helpful.
We’re flagging this internally.
As a first troubleshooting step, could you please try clearing the endpoint cache? This can help refresh how device metadata and icons are loaded.
Please follow these steps carefully:
- Create a fresh Roon backup
- Stop Roon / RoonServer
- Locate and open your Roon / RoonServer folder
https://help.roonlabs.com/portal/en/kb/articles/database-location - Navigate to:
Roon/Database/Registry/Core/ - Delete all files in this directory
- Restart Roon
Please note:
Deleting these files will:
- Log you out of TIDAL / Qobuz
- Remove custom endpoint names
- Remove saved DSP configurations
If this does not resolve the issue, you can restore the backup you created before performing these steps.
Let us know how this goes, and we’ll continue from there.