Roon ready devices unable to connect after iMac update (ref#ADF63E)

Support
1

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *MacOS*

Select any of the following components that are present in your local network setup

· *Powerline Adapters*

You mentioned powerline adapters in your network setup.

· I still can't see Roon Server even after bypassing powerline adatapter

Describe the issue

my two Roon ready devices -- Aurender n150/LTA Aero DAC and Mac mini m4 on apple sequoia os -- will not connect. both previously connected until I recently updated my iMac 2019 with the latest firmware and on which is the Roon server. Second request for assistance. *moderated*. Raphael Gomez

Describe your network setup

Second request. not able to connect my two Roon ready devices -- Aurender n150/LTAaero dac and Mac mini m4 with latest os firmware on Mac mini and iMac 2019 with Roon server installed. *moderated* Raphael Gomez

2

For the life of me, I found local host on my system settings, I think, and saw roon clicked but not roon server. I clicked roon server and my two devices appear on roon and connect to the roon server. However, when I go back to privacy and security on system settings on my imac, I do not see roon server on local host or locations. Cannot figure out how I got to the setting for roon server to click on. Will likely have the same issue when apple updates the os software. If you have any suggestions where I should look to find room server on my apple os, much appreciate. Thanks. Raphael

3

Hey @Raphael_Gomez,

Thanks for writing in!

Can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

I’d set up a direct hardwire connection from your devices to your Roon Server as well as to your router while we continue to troubleshoot.

Thank you! :+1:

4

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.