Roon remote can not connect

Yang_Jian · February 10, 2021, 2:27pm

I am a new user. I can not use my phone’s Roon Remote to connect the PC Roon.
In Settings, on the Setup Tab , i can not see the “Accept connections from remotes”.
So what can i do?

dylan · February 10, 2021, 8:41pm

Sorry for the trouble here, @Yang_Jian

Are you using RoonServer on the PC or the all-in-one install? For RoonServer this option does not appear.

Can you provide some additional details about your setup, including networking details?

Yang_Jian · February 11, 2021, 4:48pm

I install both Roon and RoonServer. IP address on PC and Phone are both”192.168.31.xxx”.

dylan · February 11, 2021, 6:58pm

Thanks for confirming, @Yang_Jian.

In that case, it is normal for the remote option to not appear.

Can you provide some details on your networking setup? What router is in use? How are your devices connected?

dylan · February 17, 2021, 2:34pm

Hi @Yang_Jian

I just wanted to check and see if things are working okay for you now. If not, please provide the details mentioned above and we’ll be happy to help!

system · February 17, 2022, 2:35pm

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