Roon remote crash often

Roon Server Machine

CPU 12ème
Génération :
Intel core i3 12100T
Mémoire DDR5
de 16 à 64 Go :
16 Go (2 x 8 Go)
Unité de
stockage N°2 :
SSD 1 To x1 112,80 €
Système
d’exploitation :
Sans système
d’exploitation
Unité de
stockage N°1 :
SSD NVME PCIe 3 250
Go
: 112,80 €
: EULER-MB760-12Gi3-12100T

Networking Gear & Setup Details

Pc with roon core → netgear gs105e → sotm sms 200 ultra → denafrips T+ → ampli

I control my music on a windows 11 pc, with roon remote.

Connected Audio Devices

Number of Tracks in Library

25000

Description of Issue

Roon remote on a pc windows 11, crash but the music continues. But I must execute roon client frequently all day long.

In the log :

12/01 11:27:42 Trace: [broo/images] caching http://192.168.1.12:9330/image/mvjcaaaa.256.jpg etag=d5c84eae9d8bcb9ff59098091e2d34826cfa1355 expiration=03/12/2023 10:27:42
12/01 11:27:54 Info: [stats] 2102842mb Virtual, 773mb Physical, 108mb Managed, 1078 Handles, 37 Threads
12/01 11:28:09 Info: [stats] 2102833mb Virtual, 773mb Physical, 110mb Managed, 1076 Handles, 31 Threads
12/01 11:28:24 Info: [stats] 2102830mb Virtual, 773mb Physical, 107mb Managed, 1072 Handles, 29 Threads
12/01 11:28:39 Info: [stats] 2102830mb Virtual, 773mb Physical, 108mb Managed, 1081 Handles, 29 Threads
12/01 11:28:54 Info: [stats] 2102830mb Virtual, 773mb Physical, 109mb Managed, 1077 Handles, 29 Threads
12/01 11:29:09 Info: [stats] 2102830mb Virtual, 773mb Physical, 110mb Managed, 1084 Handles, 29 Threads
12/01 11:29:24 Info: [stats] 2102830mb Virtual, 773mb Physical, 110mb Managed, 1078 Handles, 29 Threads
12/01 11:29:39 Info: [stats] 2102830mb Virtual, 773mb Physical, 112mb Managed, 1081 Handles, 29 Threads
12/01 11:29:54 Info: [stats] 2102830mb Virtual, 773mb Physical, 113mb Managed, 1086 Handles, 29 Threads
12/01 11:30:09 Info: [stats] 2102830mb Virtual, 773mb Physical, 114mb Managed, 1080 Handles, 29 Threads
12/01 11:30:24 Info: [stats] 2102830mb Virtual, 773mb Physical, 115mb Managed, 1085 Handles, 29 Threads
12/01 11:30:39 Info: [stats] 2102827mb Virtual, 773mb Physical, 113mb Managed, 1084 Handles, 27 Threads
12/01 11:30:54 Info: [stats] 2102827mb Virtual, 773mb Physical, 114mb Managed, 1089 Handles, 27 Threads
12/01 11:31:07 Debug: UI-NAV: nowplaying
12/01 11:31:07 Debug: UI-FWD: mode: nowplaying
12/01 11:31:07 Debug: GMS: saving nav stack
12/01 11:31:07 Debug: UI-NAV: nowplaying
12/01 11:31:07 Trace: DisposeReusableCellCache: scrollpanel(1252), 0 disposed from cache.
12/01 11:31:07 Debug: GMS: trying to save nav stack, but nav stack stuff was in progress
12/01 11:31:07 Debug: GMS: done saving nav stack
12/01 11:31:09 Info: [stats] 2102813mb Virtual, 761mb Physical, 121mb Managed, 1096 Handles, 32 Threads
12/01 11:31:24 Info: [stats] 2102809mb Virtual, 761mb Physical, 118mb Managed, 1091 Handles, 29 Threads
12/01 11:31:39 Info: [stats] 2102800mb Virtual, 749mb Physical, 81mb Managed, 986 Handles, 28 Threads
12/01 11:31:54 Info: [stats] 2102798mb Virtual, 749mb Physical, 83mb Managed, 987 Handles, 27 Threads
12/01 11:32:09 Info: [stats] 2102803mb Virtual, 749mb Physical, 84mb Managed, 1013 Handles, 30 Threads
12/01 11:32:24 Info: [stats] 2102804mb Virtual, 749mb Physical, 82mb Managed, 1012 Handles, 31 Threads
12/01 11:32:39 Info: [stats] 2102803mb Virtual, 749mb Physical, 86mb Managed, 1001 Handles, 30 Threads
12/01 11:32:51 Info: EASYHTTP FETCH http://192.168.1.12:9330/image/lsfeaaaa.512.jpg
12/01 11:32:52 Debug: [easyhttp] [164] GET to http://192.168.1.12:9330/image/lsfeaaaa.512.jpg returned after 159 ms, status code: 304, request body size: 0 B
12/01 11:32:52 Debug: GMS: saving nav stack
12/01 11:32:52 Debug: GMS: trying to save nav stack, but nav stack stuff was in progress
12/01 11:32:52 Info: EASYHTTP FETCH http://192.168.1.12:9330/image/lsfeaaaa.256.jpg
12/01 11:32:52 Info: EASYHTTP FETCH http://192.168.1.12:9330/image/lsfeaaaa.256.jpg
12/01 11:32:52 Error: Exception updating widget playingfooter(939) > vpanel(940) > stackpanel(941) > dynamicimage(942)
12/01 11:32:52 Info: 
Local Time:            12/01/2023 11:32:52 +01:00
Device Serial Number:  7DB42B66-9EA9-4B46-82D7-12E29C05470F
User Id:               2222a3a7-b918-4441-89ba-26ea74c4c781
Roon Version:       2.0 (build 1353) production
OS Version:            Windows 11

Application Domain:    Roon
Assembly Codebase:     file:///C:/Users/soure/AppData/Local/Roon/Application/200001353/Roon.dll
Assembly Full Name:    Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

CPU0 Description:      Intel64 Family 6 Model 142 Stepping 10 1992 MHz (64-bit)
CPU0 Num Cores:        Physical: 4 Logical: 8

GPU0 Description:      Intel(R) UHD Graphics 620 1024 MB
GPU0 Video Mode:       1920 x 1080 x 4294967296 couleurs
GPU0 Driver Version:   27.20.100.8477

GPU1 Description:      NVIDIA GeForce MX130 0 MB
GPU1 Video Mode:       <unknown>
GPU1 Driver Version:   30.0.15.1169

SCREEN0 Name:          \\.\DISPLAY1 (primary)SCREEN0 Bounds:        0,0 1920x1080

--[ BROOSCRIPT EXCEPTION ]-------------------------------------------

    Exception Message: get_spec requires a non-zero width and height

    at ..\ui\queue.broo:2593 [b6f3f7:0039] equation

--[ INNER EXCEPTION ]------------------------------------------------
   Inner Exception Source:      Roon.Client.BrooModels
   Inner Exception Type:        System.InvalidOperationException
   Inner Exception Target Site: brooexposure_BROKERImage.method_get_spec
   Inner Exception Message:     get_spec requires a non-zero width and height
   Inner Exception Data:        none

   --[ Inner Stack Trace ]------------
   Sooloos.Client.Models.brooexposure_BROKERImage.method_get_spec(Image o, Single width, Single height, Single scaleFactor)
       Roon.Client.BrooModels.dll, IL 90, N 5260601

--[ OUTER EXCEPTION ]------------------------------------------------
   Outer Exception Source:      Broo.Runtime
   Outer Exception Type:        Broo.BrooScriptException
   Outer Exception Target Site: Interpreter.Run
   Outer Exception Message:     Exception in brooscript
   Outer Exception Data:        none

   --[ Outer Stack Trace ]------------
   Broo.Runtime.Interpreter.Run(Scope scope, BrooxCode code, ArgList args, String name)
       Broo.Runtime.dll, IL 4246, N 16520
   Broo.Runtime.Equation.GetValue()
       Broo.Runtime.dll, IL 64, N 245
   Broo.Runtime.Equation.GetObjectValue()
       Broo.Runtime.dll, IL 0, N 11221337
   Broo.Engine.ValueObjectBrooProperty`1.IfDirtyDoClean()
       BrooEngine.dll, IL 145, N 5239281
   Broo.Engine.DynamicImageWidget._Update()
       BrooEngine.dll, IL 89, N 5249220
   Broo.Engine.Widget.Update()
       BrooEngine.dll, IL 227, N 11132503
   Broo.Engine.Engine.UpdateOnce(Int32& dirtyObjectCount, Int32& dirtyWidgetCount)
       BrooEngine.dll, IL 155, N 460
   Broo.Engine.DeviceTarget.GuiMainLoop()
       BrooEngine.dll, IL 323, N 1063
   Sooloos.Application.Main(String[] argv)
       Roon.dll, IL 2673, N 7181

Hi @first_last1,

Thanks for taking the time to write in, and for your patience so far!

As a good next step, are you able to reproduce this issue? If so, can you list a more specific step-by-step process you take in reproduction?

I can’t reproduce the issue when I want.
But, all along the day it happens.
Hopefully, the music doesn’t stop.
I mist relaunch the roon remote each time Iwant want control or see my music.

Regards,
Gildas.