Roon Remote Crashes when Phone Unlocked with Lockscreen Controls Enabled (ref#IDUFE6) [Ticket In]

@vadim @daniel @connor @noris @benjamin - here is a list of all individuals who, over the past 6 months, have repeatedly informed you about this issue. What is your advice to this group?

@Christoph_Langenberg @Jdjung @CHENHAO_HSU @Dzmitry_Maiseyenka @tommi.lankila @David_Haigh @Moshe_Zolotov @Keith_Medansky @Adam_Klotz @David_McNaught

Ehh…I gave a very specific set of circumstances on the Fold 6 when it crashes. I never use Roon with opening, closing, opening, etc. and adjusting the screen size. I either keep it close or open so not a big deal to me. I will say though the app keeps disconnecting, but I think it may be a Samsung thing, where it tries to find the best signal and changes from mobil to wifi? I don’t know, just guessing here. I have a Fold 7 now.

Lock screen ROON crash issue on Samsung, seems to be resolved with the new update to Androud 16 UI 8.0

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Glad to hear a recent Android update has helped you @Moshe_Zolotov!

We do not have any updates to share, unfortunately, but our development team has a ticket in for further work.

Since we don’t require additional information at this time, we’ll go ahead and temporarily close the thread until we have more updates to share. Thank you!