Roon Remote displays spinning wheel and "waiting for roon core"

Support Nucleus Support
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Roon Core Machine

Nucleus+

Networking Gear & Setup Details

Comcast router. Pakedge and araknis switches. Pakedge managed wifi.

Connected Audio Devices

Number of Tracks in Library

Doesn’t matter since it’s doing it on multiple systems in multiple networks.

Description of Issue

We get a spinning wheel and a baloon that says “waiting for Roon Core”. This is new and just started happening about 3 days ago.

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This is Music Lovers audio our demo Nucleus+ is having issues.

I have exactly the same issue at home with my Intel NUC running Roon again all devices, every kind of connection
(Wifi, ethernet, USB. All DACS and streamers).

Problem is with remote on iPads, Phones and wired computers.

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What troubleshooting have you tried?

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A post was split to a new topic: Waiting for Roon Core error

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A post was merged into an existing topic: iPhone/iPad remotes abruptly unable to connect to Core after Roon software update

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A post was split to a new topic: Problem looking for Core

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Hello @Hugh_Fountain ,

I see that you’ve reached out to us via the dealer support channel and we resolved the issue there! I will go ahead and close this thread, thanks!

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