Roon remote lost conection with core

Roon Core Machine

win10 Pro,AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz, 16 GB RAM

Networking Gear & Setup Details

ASUS Wifi Router

Connected Audio Devices

Primare I25

Number of Tracks in Library

5011 Albums tracks 77252

Description of Issue

Everything was normal until this morning. I tried to acces Roon Core from my IPAD as remote, then tried with Iphone, even IMac. It is not posible to connect on Roon Core on any of these remotes. I went on PC, Roon is working normaly and sending music to Primare I25 through wifi without any issue. Check on Roon setup, Remote acces are allowed. On PC I have installed Bitdefender. All of this are working long time without any issue. I didn,t change anything anywhere. What happens this morning is mystery ???

Hi @Ranko_Labovic,
Thank you for your patience while we worked through the queue. Do you have a firewall active? If so can you check that Roon is allowed through?

I ask my nephew to help me with this and he did it. What he did I don,t know but I think he was checking my Pc, router, firewall and Bitdefender and everything is on order now. For me it is mistake what happens accidentaly by the night, because I didn,t make any move. He said…it happens. I am old school and for me it is important that I can listen my music again. Thanks

I’m glad everything is working for you now.

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