NUCLEUS+ at my home with IP 192.168.33.200, Serial 54B203F6880D
pingable from my Office PC IP 192.168.1.xxx.
33 is at Home, .1 is in my office (theres a VPN)
PC in the Office is a Windows 10 from DELL
From work I can access the Nuclueus Website, from where I can reboot or shutdown
Networking Gear & Setup Details
At Home a Fritz Box Cable 6660 and a Sophos XG 106, and Ubiquiti Switch USW-PRO-48 POE
At Work a Vodafone Plus Box and a Sophos XG 125, and Netgear GS116E
Nucleus at home is connected directly to the switch
Roon Remote is running perfect on several devices at home
Speaker and/or Streaming Amps in several levels of the house
Roon ARC when travellin is also working
Connected Audio Devices
1x M10V2 with speakers
1x Elac Discovery Z3 and others
Number of Tracks in Library
6500 tracks
Description of Issue
Everything works fine from home.
Even Roon ARC, through the Sophos firewall at home.
So Yesterday, I set installed Roon Remote on my PC in the office (other place) too. We have a VPN running. It worked at once, I only had to give Roon Remote the IP 192.168.33.200.
Then, the first task was to go into settings to update my preferences. The change to the dark mode required a reboot of Roon Remote, and from there, it did not find the Core again. That was 10 minutes after first log-in.
I still can ping the Core, I can Reboot and or Shutdown it via website, but it does not want to connect.
All following screenshot are taken from the PC in my office.
Welcome to the forum. Unfortunately for you, Roon doesn’t support running via a VPN. I guess for precisely the sort of reasons you are experiencing.
It is only supported on a contiguous IP range.
This thread may get moved to the tinkering section where the tinkerers may be able to help you.
mjw
(Here I am with a brain the size of a planet and they ask me to pick up a piece of paper. Call that job satisfaction? I don't.)
3
Roon officially supports core and remotes on the same network and subnet.
Therefore, I’ve moved this thread to #tinkering since other users may have successfully setup what you are attempting.
1 Like
Bill_Janssen
(Wigwam wool socks now on asymmetrical isolation feet!)
4
I didn’t realize you could do this. Can’t you just do that again?
There are two kinds of VPNs. One is the kind you run at home, so that you can connect to your home from outside networks. The other is the kind you run at work, so that employees can log in from home. Sure, they are the same thing, but it makes a difference when you say, “theres a VPN”, as to which of the two you’re referring to? Typically a VPN creates another subnet, with a distinct IP address header. If neither the core nor the remote are on that subnet, it has to route packets to (and from) the subnets they are on. Is the VPN set up to do that?
it’s when you press Help (in screenshot 3, then you get a window like screenshot 4 hwrw you can specify an IP-address…) However after the first restart of Roon Remote, even that did not help … it just stayed searching, but i can still access the core via windows explorer…
My VPN is a peer to peer between two Sophos Boxes (IPSEC)
It’s just for me, the owner of the business and for an additional server backup.
We did choose indeed 192.168.1 at work and 192.168.33 here at home when setting up…
Bill_Janssen
(Wigwam wool socks now on asymmetrical isolation feet!)
6
So routing and relay should be automatic. Is multicast enabled for the VPN?
The only thing I did was this:
Because some devices at home showed me two Cores to choose from, even though I had deleted all settings of the first core which was on my home PC firstly, before i purchased a NUCLEUS, I decided to delete the roon App completely from that PC and reinstall it as a Roon Remote. That worked, and now shows only one Core. Not sure if I had to, but I also renamed the RAAT Folder to BAK_RAAT… on that formerly Core-PC.
So, today I tried it angain from work, and it connected to NUCLEUS instantly!
This time I even did not had to specify the NUCLEUS IP that is a different subnet!
Firstly I had no speakers available on the PC at work, but after installing ROON-Bridge they showed up in Settings - AUDIO
