Roon remote on iPhone 11 Pro cannot find Roon server on Windows 11 PC (ref#78KC0A)

Support
1

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Windows*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

Roon remote iPhone 11pro cannot find room server on pc windows 11

2

Good day @wanowak !

Thanks for reaching to us with that.

In order to solve the problem we would like to ask you to confirm the following:

  • Roon App and raatserver.exe are added to firewall exceptions on windows machine
  • The network is set to Private (not Public) under Windows Network Settings

    Let us know please whether those settings are applied!

    Regards.