# Roon Remote "Software Update Needed" it's updated

**URL:** <https://community.roonlabs.com/t/roon-remote-software-update-needed-its-updated/245805>\
**Category:** Support\
**Created:** [June 23, 2023, 11:31am UTC](https://community.roonlabs.com/t/roon-remote-software-update-needed-its-updated/245805 "2023-06-23T11:31:36Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![Suedkiez](https://community.roonlabs.com/user_avatar/community.roonlabs.com/suedkiez/32/107321_2.png) [@Suedkiez](https://community.roonlabs.com/u/Suedkiez)\
**Post date:** [June 23, 2023, 11:46am UTC](https://community.roonlabs.com/t/roon-remote-software-update-needed-its-updated/245805/3 "2023-06-23T11:46:20Z")

</div>

You are running production on the PC and earlyaccess on the phone. That’s not a supported configuration and can break. In fact, it says so right there [in the release notes](https://community.roonlabs.com/t/roon-2-0-build-1292-and-arc-build-192-is-live/245324/) for the earlyaccess build 1292 that you had on the PC:

> [@Roon 2.0 Build 1292 and ARC Build 192 is Live!](https://community.roonlabs.com/t/roon-2-0-build-1292-and-arc-build-192-is-live/245324/1):
>
> **Please note:** this update will prevent users from connecting an `earlyaccess` **Remote** to a `production` **Core**. Attempting to connect in this setup will prompt an incompatibility screen. If you have migrated your core away from `earlyaccess` then you should install the `production` remotes to match.

You need to make sure that you are running consistent versions on Core, any other control PCs, and mobiles - either earlyaccess or production.

The whole thing is described here:

> **[Roon Early Access Program](https://help.roonlabs.com/portal/en/kb/articles/roon-early-access-program)**
>
> What is Early Access? The Early Access program allows Roon users to test the latest Roon and ARC features and fixes before they are released to the entire user community. Through this program you can have early access (get it? ?) to new features and...

---

_[View the full topic](https://community.roonlabs.com/t/roon-remote-software-update-needed-its-updated/245805)._
