Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Windows*
Select any of the following components that are present in your local network setup
· *Powerline Adapters*
You mentioned powerline adapters in your network setup.
· I still can't see Roon Server even after bypassing powerline adatapter
Describe the issue
I changed my WiFi router and now cannot connect Roon Remote on my iPhone to Roon Server.
It was all working fine on the old router.
Roon Core is running on a Windows 10 machine. It is connected directly to the router via Ethernet cable. I can see it from my router admin page as a client. It is on the same subnet as my iPhone.
I have disabled firewall on the machine running Roon Server.
I’m using an iPhone 13 on iOS 26 and a 2021 iPad as my Roon Remotes.
Describe your network setup
My modem/router is connected to external cable broadband from Vodafone. It’s the Vodafone Gigabox. It’s in bridge mode, and I’ve connected a TP-Link AX55 Pro router to it. There are several wired and wireless devices connected to the router, including one power line adapter.
Thank you for the detailed report. First, some good news from our side: your Roon Server (ROON-NUC) is showing as online in our diagnostics, reporting the local IP 192.168.0.166. So the server itself is healthy - the problem sits between your iPhone and the server on the local network.
With that in mind, let’s manually verify the addressing on both ends. On the iPhone, go to Settings -> Wi-Fi, tap the (i) next to your network name, and note the IP Address field. On the Windows machine, open Command Prompt, run ipconfig, and note the IPv4 Address of the Ethernet adapter. Both should be in the same 192.168.0.x range. If the phone lands in a different range, it’s joining a different network segment (for example, the Gigabox’s own WiFi instead of the TP-Link) - and that would be our culprit. Please share both addresses with us either way.
Next, check the Local Network permission - go to Settings -> Apps -> Roon and make sure Local Network is enabled. iOS asks for this only once after the app is installed or reinstalled, and if it’s missed, Roon Remote can’t see anything on your network at all.
On the Windows machine, also verify that the new network is set to Private rather than Public (Settings -> Network & Internet -> Ethernet -> Network profile type) - after a router change, Windows often classifies the new network as a fresh Public one.
If all of the above checks out, please look at the TP-Link AX55 Pro settings: make sure AP/Client Isolation is disabled, confirm the iPhone is on the main WiFi network rather than the Guest one, and try toggling IGMP Snooping/Proxy under the Advanced settings - multicast handling on a new router is a frequent culprit after a swap.
One more question - is your iPad affected in the same way, or does it still connect?
Let us know what you find - we’ll take it from there.
Hi Vadim, thanks for the quick response. You’ve solved my problem!
So the two IP addresses are:
Roon Server 192.168.0.166
My iPhone 192.168.0.239
On my iPhone in Settings → Apps → Roon I can see that Local Network is enabled.
On the Windows machine the new network was set to Public rather than Private (Settings → Network & Internet → Ethernet → Network profile type). When I changed it to Private, Hey Presto! My Roon Remote connects to the Roon Server.
So the next thing I have to figure out is this: I have an external hard drive connected via USB to the router with my local music stored on it. If I share the folders with other network users including the Roon Server, will Roon recognise that they are the same music folders I shared via the old router? I’d like to preserve info like the dates they were originally added to my Roon library rather than reimport them to Roon and have all their “date added” info say July 2026. Should I submit a new query for this?
Thanks a million for your help once again. This has been frustrating me for a couple of weeks.
