I’ve been having random crashing for the past three months, especially when I’m playing dsd files or 192hz 24bit flac files. Is this a ram issue or something wrong with my Nucleus? If it’s a ram issue, can I solve it by adding an additional ram?
I suggest you wait for @support to get more info from you.
I’ve seen some tracks (dsd) crash roon in the past but it could be best to let support get logs from you core and see what they give as the issues.
Given it’s a weekend it might take some time for them to respond.
@wizardofoz thanks for stepping in and sharing this valuable info with @Jeremy_Lo.
Hi @Jeremy_Lo
So sorry to hear about the trouble! We’d love to help out. Would you mind filling out the template below for our technicians?
Core Machine (Operating system/System info/Roon build number)
TEXT GOES HERE
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
TEXT GOES HERE
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
TEXT GOES HERE
Description Of Issue
TEXT GOES HERE
Thanks in advance
I have the same problems! did you solve the problem?
rgds Gery