I have an Intel i7 NUC with 16GB of RAM, a 250GB SSD, plus a 240GB SSD running Rock. My FLAC music files are stored on a Synology 216play NAS. I have just 700 albums and 11,000 tracks in Roon so far.
My desktop PC running Windows 10 is on the same network switch as the Rock and NAS. But the Roon application always runs very slowly on this PC. It’s slow to browse the albums, it takes ages for the cover artwork to load, and it’s slow to respond to mouse clicks.
My laptop PC running Windows 10 is connected wirelessly and the Roon application runs fast on this PC. It also runs fast on my Apple iPad Pro, plus my Samsung Galaxy Note 8 smartphone.
All of the Roon software is up-to-date.
Given the desktop PC is the most powerful of these computers, one would expect the Roon application to run the fastest on that system, but instead it’s painfully slow.
Sounds like a graphics driver issue to me… There’s a known issue with Intel graphics hardware and drivers and the OpenGL library used by Roon’s UI. If you can’t get a version of the driver to work, try using the 32bit version of Roon on the desktop PC. That’s a workaround that is known to work.
Intel Core i7-3770K CPU @ 3.5GHz
16GB RAM
Windows 10 Pro v1709, 64 bit
Intel HD Graphics 4000 display adapter (Motherboard)
NVIDIA GeForce GTX 750 Ti display adapter
Display 1: 2560 x 1440
Display 2: 2560 x 1440
500GB SSD system drive
2 x 4TB HDD
1 x 2TB HDD
2 x Synology 216play 4TB NAS
Pioneer BDR-209D Blu-Ray/DVD/CD drive
Acronova Nimbie USB Plus NB21-BR Blu-ray/DVD/CD disc autoloader
Slow…
30 seconds to load Roon
Around 2 minutes to display a screen of 21 album covers.
High specs even with Intel driver. Really can’t see hardware as the problem. Perhaps a conflict with nvidia driver. I would remove the nvidia card and see if that solves the problem.
I don’t think I’ll muck around trying to disable the Intel motherboard graphics and running my two monitors from the add-on graphics card. I can see that providing nothing but ongoing grief with Windows and driver software updates going forward. I’ve just arranged to purchase a Google Nexus 9 (the Android tablet recommended by Roon Labs) secondhand to use in my study/office as the Roon remote.
Then the simpler route would have been to use the 32bit version of Roon on your Windows PC. That isn’t affected by this issue. It wouldn’t have cost you anything either. Still, enjoy your tablet…
Nvidia’s are built to handle multiple monitors, one of their whole points actually. The card’s own graphics card handles all processing, and having the card run both monitors will allow it to do better screen sharing (as well as other things). And the drivers should always be the latest from the manufacturer, never what windows updates gives you. That goes for both Intel and Nvidia.
this is no longer the recommended tablet. The hardware was fine on older operating systems, but newer operating systems have slowed it down considerably.
Our team is mostly Android people, but we all use iPad Pro’s for Roon. The bigger, the better. The iOS Roon experience is also better.
Tell me where you learned of this ancient recommendation, so I put up a modern caveat. Never trust “old” advice as valid. I can’t imagine this advice was posted in 2017 or 2018.
@danny - if it’s purely being used as a Control, then does this really matter? Until the graphics driver issue is resolved, then it would appear we have little choice.
@danny - I have no idea why the 32 bits version of Roon works with this redrawing issue, but it does.
In all the cases that I know of where folks have reported problems with an Intel graphics driver and the OpenGL library, they have had the 64bit version of Roon installed. Changing that to the 32bit version makes the issue go away. So, not changing the Intel graphics driver, but switching from the 64bit to the 32bit version of Roon. That’s also been my experience on two Windows machines (an Atom-based tablet and a Surface 3).