# Roon seems 'stuck' in shuffle mode

**URL:** <https://community.roonlabs.com/t/roon-seems-stuck-in-shuffle-mode/88821>\
**Category:** Support\
**Created:** [December 20, 2019, 1:00pm UTC](https://community.roonlabs.com/t/roon-seems-stuck-in-shuffle-mode/88821 "2019-12-20T13:00:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Mark\_Lewis](https://community.roonlabs.com/letter_avatar/mark_lewis/32/5_5575768a8748004e209b776fc1b2916d.png) [@Mark\_Lewis](https://community.roonlabs.com/u/Mark_Lewis)\
**Post date:** [December 20, 2019, 1:00pm UTC](https://community.roonlabs.com/t/roon-seems-stuck-in-shuffle-mode/88821/1 "2019-12-20T13:00:33Z")

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For a while now, Roon seems to be stuck in shuffle mode.

When I click ‘Play now’ it dives into some random track on the album, not track 1.

And the shuffle icon to the right of the track play timer doesn’t click. TBH, I can’t tell from the UI if it’s showing as Shuffle on or Shuffle Off, but either way, clicking it does nothing.

What am i doing wrong/missing?

Thanks,  
Mark

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**Author:** ![ged\_hickman1](https://community.roonlabs.com/user_avatar/community.roonlabs.com/ged_hickman1/32/259791_2.png) [@ged\_hickman1](https://community.roonlabs.com/u/ged_hickman1)\
**Post date:** [December 20, 2019, 3:34pm UTC](https://community.roonlabs.com/t/roon-seems-stuck-in-shuffle-mode/88821/2 "2019-12-20T15:34:11Z")

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Go to the play queue screen, the shuffle control is there.

> [@Cannot stop Shuffle](https://community.roonlabs.com/t/cannot-stop-shuffle/73739/3):
>
> Hi @Archie_Kubacki, You can turn off Shuffle by navigating to the Queue Screen and clicking the Shuffle Icon.

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**Author:** ![dylan](https://community.roonlabs.com/user_avatar/community.roonlabs.com/dylan/32/157733_2.png) [@dylan](https://community.roonlabs.com/u/dylan)\
**Post date:** [December 20, 2019, 3:39pm UTC](https://community.roonlabs.com/t/roon-seems-stuck-in-shuffle-mode/88821/4 "2019-12-20T15:39:27Z")

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Hi @Mark_Lewis,

As Ged mentioned, head on over to the Queue screen and make sure that Shuffle isn’t enabled. You can see the Shuffle option here:

 ![image](https://roon-community-uploads.s3.amazonaws.com/original/3X/3/c/3c1340ee88bef5f11a075b2dd913932c52194216.png)

Let us know if this helps!

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**Author:** ![Mark\_Lewis](https://community.roonlabs.com/letter_avatar/mark_lewis/32/5_5575768a8748004e209b776fc1b2916d.png) [@Mark\_Lewis](https://community.roonlabs.com/u/Mark_Lewis)\
**Post date:** [December 21, 2019, 2:27pm UTC](https://community.roonlabs.com/t/roon-seems-stuck-in-shuffle-mode/88821/5 "2019-12-21T14:27:40Z")

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Yes, thank you. You guys cracked it 😉

I was thrown by the symbol at the bottom of the screen:

![image](https://roon-community-uploads.s3.amazonaws.com/original/3X/6/9/691c6292af378fda39d513659355eef348822136.png)

Which I just assumed was clickable, but didn’t seem to click!

UX Feature request right there 😉 - might as well make it toggalable right from the main play screen.

But anyway, problem solved in the mean time.

Thank you.  
Mark

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**Author:** ![system](https://roon-community-uploads.s3.amazonaws.com/original/3X/d/e/deefbd9083c99c82bbf2dd3f873f52a49f5db881.png) [@system](https://community.roonlabs.com/u/system)\
**Post date:** [December 23, 2019, 2:27am UTC](https://community.roonlabs.com/t/roon-seems-stuck-in-shuffle-mode/88821/6 "2019-12-23T02:27:42Z")

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