Roon sees my music properly, but files are not showing in the Nucleus data folder

Roon Software Discussion
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I can see and play music I have recently loaded, but I cannot find the music files to copy them to my portable device. older files are all plainly visible

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Mark,

May we ask for a few more details, please:

  1. which version of Roon are you using?
  2. on which operating system (and with which other hardware, if any)?

When you say you have ‘loaded’ music recently, would you please describe how you did this… dragging and dropping files/albums into your watched folder, perhaps?

When you say that you ‘cannot find the music files’, are you referring to:

  1. those files which you have just imported - and so you need to identify the location of your watched folder, which is on your Nucleus, isn’t it; or
  2. those ‘original’ music files elsewhere on your computer, which you now wish to use somewhere else - to make a secure backup of, for instance

How have you been listing files on your Nucleus?

Which ‘portable device’?

How and where are the files to which you refer in your last sentence ‘plainly visible’?

Screenshots will be helpful… if you’re not familiar with ways to get screenshots, we can help you with that as well. Good luck!

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How did you “load” the files? As the files may end up in different sub-folders on the Nucleus depending on how you copied them.

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This might help:

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All files were ripped via a usb cd drive attached to the nucleus

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Somewhat relevant information. They will then be in the InternalStorage folder as per the link posted by @bearFNF, in a subfolder called “CD-Rips”. You won’t have much fun with these rips if you copy them to a portable device, though:

This support is also meant to be used in conjunction with Roon, and not other software. You will find it lacking if you use it with other software.

In the drive chosen, a folder will be created at its root, called CD-Rips. Inside that directory, we will create a folder called CD-Ripped-YYYY-MM-DD--HH-MM-SS, using the time that you started the rip, in UTC timezone. Inside this directory will be your files named trackNN.flac.

There is no way to choose a different drive, directory, filenames, or format.

and

Note: tags will not be written to the FLAC files.

From:

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Roon Nucleus, version 2, build 1455 - current
Roon on Mac - same
Mac OS is most recent
I just did a re-boot, no change

On the nucleus drive, there is a folder called InternalStorage and the vast majority of my files are here except for a number that I recently ripped (over the past 1-3 months). The recently ripped CD’s are all present and playable via the Roon app(s), but I cannot find these files on the Nucleus drive. There is no other storage device attached and the Roon set-up shows Nucleus Internal Storage as the location for all files.

I have downloaded music and dragged to this folder also. Same result - music shows on Roon and is playable, but files are not visible on Roon drive.

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sorry, nothing here that applies

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interesting - so I do see this folder. This is a sad result. I will try to the export function to see what happens with these files now as well, but basically in this structure all of these rips are unusable to other devices. It might be better to rip them on my Mac and then move them to Roon.

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Definitely! I believe that is your answer, Mark.

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Absolutely. I always rip, review/fix the metadata, then move them to a Roon watched folder.

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Using the Export function to copy the files and folders to another (external) location will use Roon’s database to rename the tracks and folders to track titles and album names, and also insert basic metadata into the files. See:

Personally, I would only use a CDROM on a Nucleus or ROCK for single CDs. The Roon OS CD ripper software makes a dog’s dinner of boxsets…

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