Roon Server blocked by firewall due to external IP connection attempts (ref#KG0ANL)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon Server trying to connect to external IP addresses an firewall block it as it is recognized as potential treat

Tell us about your home network

· Unify Dream Machine, switches and aggregator, no VPN

2

Hi @Fabio_Cicchinelli,

Thanks for writing in and sharing your report! These are false positives, and Roon is completely safe to use. Every build is scanned and verified before public release.

For best practice, you’ll want to ensure the Roon executables below have been added to any security apparatus on your server machine:

Roon executables:

Roon

RoonServer
RoonGoer
RoonAppliance

RAATServer

Let me know if this helps!

3

Hi @Fabio_Cicchinelli,

Beyond streaming and authorizations, Roon engages dynamically with a range of upstream services to keep your metadata and artwork up-to-date.

To some network security, this background network activity matches the pattern for malware. Safelisting Roon’s background processes in any stateful security should help.

We’re going to allow this thread to auto-close shortly without any further responses, but please reach out if we can clarify anything further.

Here’s a little more context on how to safelist Roon’s services:

4

We’re going to close this thread at this time due to inactivity. You can always submit a new tech support request here or post directly in Roon Software Discussion to continue the conversation. Thank you!