Roon Server crashes on opening after upgrading to Mac beta Sequoia 15.0.1 (ref#4XWPXV)

What’s happening?

· Something else

How can we help?

· I am experiencing freezes or crashes

Describe the issue

I have a Mac Studio. Today I upgraded my software to Mac beta Sequoia 15.0.1 and then Roon server crashes on opening. I reloaded it and get the same response.

Describe your network setup

I use ethernet hard wire. I have no problem with it.

HI @Ron_Compton,
Thanks for writing in to ask about this. I need some more details to determine what the issue is. What specific symptoms do you see when the crash occurs. Does it show an error message or does the window just close? If there is an error message please share a screenshot of it with us.

Let’s also try refreshing the Roon app with the following steps.

  • Create a Backup of your current database
  • Exit out of Roon
  • Navigate to your Roon Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Reinstall the Roon App from our Downloads Page to generate a new Roon folder
  • Verify if the issue persists on a fresh database before restoring the backup

Please let us know if that helps. If it doesn’t let us know the answers to the questions I asked above.

Daniel - I did this on the ticket you were working and have not heard back either. What is the story with Roon on Sequoia? Is there a root cause you are working through? As mentioned, Roon doesn’t function on Sequoia. - Please update my ticket and this one if you can - Thanks, Chris

Hi @Chris_Lischy,
Do you mean this ticket? Roon Remote crashes on iMac and iPhone while trying to connect to Mac Mini M2 (ref#U23217) - #18 by benjamin If so @benjamin left a comment there about us seeing signs of corruption in your database.

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