Thank you for your message. Can you please use the directions found here and send over a full set of Roon Server logs to our File Uploader? Once logs have been uploaded, please let us know so that we can check the server for your files, thanks!
Any updates? I see several users q with the same problem. Would it be possible to provide a version that is working? I have read on another post that 2.57 is working.
I have been using Roon for more than 10 years now. It is the first time I got a problem with it. I am looking foward to have a solution to listen to my music.
I have had the same issue for 4 days. That’s unacceptable in 2026. Have been a client for 10+ years too. And to have to beg for support in a public forum is ridiculous.
Yes, that was exactly the fix for your case, and we are glad music is playing again.
One thing to close off from your earlier message, since it went unanswered: rolling back to 2.57 would not have been a good route. The database format is upgraded when you move to a new release, and older builds cannot read it, or may cause further issues.
Please carry on with your testing, and if anything still looks wrong after a day or two, reply here.