Hi, I own one of your products, the Wavelight Server, serial number: 2104742. I'm having a problem with the built-in Roon server. I can't log in. The Roon app can't find the server on the network. I've tried restarting several times, but nothing changes. It worked perfectly before. What can I do? Thanks, regards.
Describe your network setup
Hi, I own one of your products, the Wavelight Server, serial number: 2104742. I'm having a problem with the built-in Roon server. I can't log in. The Roon app can't find the server on the network. I've tried restarting several times, but nothing changes. It worked perfectly before. What can I do? Thanks, regards.
We haven’t seen a response to this thread yet - please let us know the current status of the issue and whether you’ve had a chance to upload a set of logs. We don’t currently see any log uploads matching your account in our secure servers, and the machine in question won’t respond to our automatic log requests until you’ve signed in.
Please let us know if you still require assistance with this issue. This thread will eventually auto-close without any new activity or responses. Remote diagnostics indicate that the RoonServer in question hasn’t been online in several days, so we’re eager to help resolve the problem.