Roon Server not accessible for a couple of months (ref#1BPQ1G)

Support
1

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Windows*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

looking for your Roon Server, it is not working in couple of monthts.

Describe your network setup

Normal WLAN

2

@pertti.yliniemi, if you are using Windows 11, there have been a number of substantial updates to it that may have changed the firewall rules. Can you confirm exceptions are made for roon.exe, roonappliance.exe, and raatserver.exe? Is Roon Server running in the background? What are you seeing when you are trying to connect?

1 Like
3

Hey @pertti.yliniemi,

Welcome to the community! We’re happy to have you here, but apologize its an issue that prompted your recent post.

Following up on your issue, @Robert_F is steering you in the right direction with next thoughts. Here’s more info on getting Roon listed as a proper exception within your Windows firewall:

Let us know if that helps! :raised_hands:

1 Like