Roon Server not running after recent software update on Roon ROCK (ref#UK4ULQ)

[Ken_Raz]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· After update to the recent software update to Roon ROCK and other apps, such as macOS the server is not connecting to the remote screen and when I go into the Server settings via the web portal it indicates: Roon Server Software
Not Running \ I have rebooted the ROCK and computer yet nothing has changed. Ironically I can pull up the remote function using iOS or iPadOS.

Tell us about your home network

· Verizon Fios Router; Model CR1000A / Cisco Meraki: Meraki MS220-8P. ROCK is directly connected to Meraki which is directly connected Fios Router. Mac, iPad, and iPhone are all connected via WiFi. No VPN for Roon use

[vadim]

Hello @Ken_Raz

Thank you for reaching Roon support.
This is a known issue highlighted in the pinned message. Our team is already working on it.

Would you kindly confirm if the Roon server is actually running and you are able to connect with the remotes?

[Ken_Raz]

Hi,

Thank you for contacting me, Roon Remote only works when using iPadOS and iOS, macOS shows this screen when launched and this is 95% of my Roon usage:

Given that iPad and iPhone is accessing the server, despite the web interface indicating the server is not running it does appear to be running when using those devices but not running if using macOS or trying to restart via web interface as shown in my original message screenshot.

[Ken_Raz]

Any update on the fix for this issue?

[Geoff_Coupe]

Roon 2.71 hotfix (#1683) is Live! - Roon Software Discussion / Software Release Notes - Roon Labs Community