Initially Roon could not connect to my NAS storage, even though I could connect from other sources. Then the Roon server software wouldn’t start. I have tried reinstalling the OS/multiple reboots. I can connect fine to the ROCK web page. Has been working for many years until today.
I can still access/see the data in smb://ROCK/Data. My music is stored on a seperate NAS. I thought I had backups set up, but can only find older ones for some reason. Should I make a copy of any folders before going any further?
I doubt you can copy the database off and back again… you might just have to wait for support top get on this thread…maybe run roon up on your desktop to get some music going at least for the rest of the weekend
I bet…I always have a backup core in the wings just in case. also good to test restores every now and then…If you never test your backups you might just regret it.
Hi @Stewart_Prichard, can you please use the directions found here and send us over a set of logs using a shared Dropbox link (or any other file sharing service)? Thanks!
I thought I did but can only find really old backups. Is there a way to backup without Roon Server running? Can I just copy the files or is it not that simple?
Sorry for the delay, @Stewart_Prichard. I’ve requested an update from the QA team and will follow up ASAP. In the meantime, using the instructions from above to start with a new database might get you up and running until we get a response from them. Just don’t delete the RoonServer_Old folder. Thanks!