Roon Server on Mac Mini with OS 10.15.8 cannot connect (ref#FFXXBI)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· My ROON server experienced a new problem. It cannot connect to the ROON . I am using Mac mini with OS 10.15.8, I understand it is not compatible with your latest ROON version but since you advised me to install the older version of ROON it runs normal till now. Please see the attached screens . For your urgent advice please.

Tell us about your home network

· Linksys WiFi 7

Hi @WK_Tang,

Thank you for your post.

First, try reinstalling from the old installer again. You can find the installer here.

The installer was meant as a temporary patch earlier this year to help offer some buffer for users who needed to upgrade their hardware. The legacy build was not meant to be a permanent fix for users who are below Roon’s minimum requirements; it may become incompatible with Roon Remote over time.

Ultimately, you’ll need to update to the latest available version of both Roon Server and Roon Remote on supported hardware/software. You can do this by uninstalling and reinstalling the app from our downloads page.

Thank you.

Hi @WK_Tang,

Wanted to follow up on this and see where things stand. Were you able to reinstall Roon using the older Mac installer we shared, and then compare that with the current download from our downloads page? The legacy build was only meant as a temporary bridge, so if that gets you moving again, the next step is to move both Roon Server and Roon Remote over to the latest supported versions on compatible hardware or software. Let us know what you found and if you still need a hand.

Please note, if we don’t hear back from you this thread may close automatically soon. If the thread auto-closes and you need further assistance, please submit a reopen support request via the technical support help form below and specify that the issue should be reopened. Thank you.