For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.
· I can't turn on Roon Server, I need help.
Describe the issue
Using Roon server on QNAP TS451+ - has been stable for years - just installed an update via iOS roon app and since then the phone can't find the server. Checked on QNAP and the app looks to be running but when you open it shows stopped. Tried stopping and restarting and no luck - please help !
Describe your network setup
TS451+ running over home network - been stable for years !
I have absolutely no idea what I just did really - but it seems to have worked so a huge “thank you” for your prompt response and link to the solution.
I see the community has already guided you to the solution and your Roon Server is operational again.
To provide technical context on why this occurred: Roon no longer supports the native application available through the QNAP App Center. QNAP’s native operating system does not update the software libraries required by modern Roon dependencies. When you initiated the update via the iOS app, the Roon Server attempted to run on those outdated legacy libraries, which caused the application to crash and report as “stopped.”
Migrating to Docker via Container Station is now the only officially supported method for running Roon Server on a QNAP NAS. The Docker container provides an isolated environment containing all the necessary, up-to-date dependencies that Roon requires to function properly.
You have successfully transitioned to the correct architecture. I will close this ticket as the issue is resolved.