Roon Server on QNAP TVS-h674 shows Status: Stopped (ref#0GRF6C)

[Peter_Stone]

What’s happening?

· My Roon software won't start up

How can we help?

· None of the above

Other options

· My Roon software won't start up

Describe the issue

I installed Roon on my
QNAP TVS-h674 with 32 GB RAM
2 x 1TB SSD AND 4 x 8TB HDD
despite several attempts still got message Roon server
Status : Stopped

Describe your network setup

This is not network issue

[BlackJack]

Roon Server can’t run because it’s missing the database:

Try to set the database location again.

Maybe the logs can tell you more?

[vadim]

Hello @Peter_Stone,

Thank you for reaching out to Roon Support!

While NAS setups are not officially supported by Roon, so we have a limited support capabilities here. Based on the information you’ve provided, it appears the issue may be related to an incomplete initial setup — specifically, the Roon Server database folder has not been configured.

As @BlackJack correctly pointed out, during the initial configuration, a prompt should appear allowing you to specify the location for Roon Server’s database.

Please try creating a new folder for the database. This can be done via the QNAP Control Panel under Shared Folders, or by using FileStation if you’d like to create the folder within an existing shared folder.

Ensure that the new folder has the appropriate read/write permissions for the Roon Server application, and then try setting it as the default database location.

Let us know how it goes or if you need further assistance!