Roon server online but inaccessible due to issue (ref#Q5I52T)

[Alexi_Andriotti]

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· I can't log into ARC but I can log into Roon

How can we help?

· None of the above

Other options

· Other

Describe the issue

Roon server is online but there ia an issue that's preventing access

Describe your network setup

home getaway ZTE H1600 ( ROUTER)

[daniel]

Hi @Alexi_Andriotti,
Thanks for writing in to ask us about this issue. The error message that you showed in your post tells us that automatic port forwarding was unsuccessful. You have two options from here. You can either set up the port forwarding manually or use Tailscale instead. I would advise using Tailscale as most of our users find it to be a simpler process.

1. You can try the Tailscale method by following this article.
2. If you prefer to use manual port forwarding follow this article.

Please let us know if you have any further issues.