Really, what’s the deal. Loading material from qobuz is sloooooow (as long as…45 seconds to…never? – on some attempts error message pops up suggesting I check my network/internet connections; uh no…) while loading the same albums from qobuz web-player are immediate, so issue would seem to be on Roon server side. Fairly frustrating.
It’s not tidal or qobuz specifically. Searches go through roon first and these requests are timing out:
02/04 12:47:24 Debug: [easyhttp] [246] GET to https://search.roonlabs.net/1/search?q=nir&count=50&c=tidal-us,qobuz-us timed out after 14999 ms
02/04 12:47:24 Error: search service failed: Result[Status=NetworkTimeout]
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There’s quick work around to get access to your local library. If you click on “Artist” tab it takes a while to load (due to the server issues). If you click on “Albums” tab you can get to your files without delay.
Sorry for the continued issues here. We are dealing with a failure that is outside of our direct control so it’s taking a bit longer to resolve than we would like.
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Thanks for the update 
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Seems to be resolved, at least in the UK. Perhaps I should say “at least for me”!
EDIT: I spoke too soon. The jellyfish is back!
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Roon Core Machine
Linux Ubuntu 20.04 - AMD Ryzen 5 2600 Six-Core Processor - 16GB RAM
Description of Issue
Since updating to the latest roon core 1.8 (build 898) stable, my search is failing with “Can’t connect to Roon Search. Library results only.”
I have tried restarting core a number of times to no avail.
I did not have this issue before the latest upgrade.
Thanks,
Iain
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Some relevant logs
02/04 18:19:03 Debug: [easyhttp] [1106] GET to https://search.roonlabs.net/1/search?q=stereo%20test&count=50&c=tidal-gb timed out after 14999 ms
02/04 18:19:03 Error: search service failed: Result[Status=NetworkTimeout]
Note that there’s no connectivity issues with the machine itself. DNS lookups seem good, connection is fast and no network issues.
Support are aware and updates are being provided here: Are the servers playing up again [confirmed -- Roon team is on it] - #18 by VolkerS
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There are some Roon server issues ATM.
I think it was just an unfortunate timing with your upgrade.
I would not do anything else right now until the server issues are resolved.
You should still be able to play your local files though.
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I have the same problem …
See posts above.
Thank you for your patience and understanding!
Moved to the one thread to keep everything in one place.
DAMN the Dread Roon Jellyfish!
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Roon Core Machine
Roon Rock - Intel NUC i7 - BXNUC10i7FNH1
Networking Gear & Setup Details
Ubiquiti Network
Pi2AES, Macbooks, iOS, iPadOS
Connected Audio Devices
Bifrost 2, Yggdrasil, SA-KI Ruby
Number of Tracks in Library
Description of Issue
Hello, I am having issues with my Roon ROCK Core loading very slowly. I have tried setting a static IP and have tried using OpenDNS as well as Google. Every-time I try loading content via Tidal or Qobuz it goes very slow . I did not have this issue when I ran my server on a Mac Mini but when I was using a mac mini as my server i was having issues with iOS crashes.
Is this a known issue or can someone track some logs so we can see what is going on?
Hi matey,
Has this only started this evening?
Same problem here with a Win10 PC. Album downloads are taking forever…Doing this since this morning.
And another moved here to keep it all under one roof😎
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Just added downloaded files to my storage, does not show under added albums. Force rescan do not help… reboot neither…
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Me too. Updated tonight and now very very slow on Tidal Qobuz. Went to Aurdivana and that is lightning quick so not a problem with my internet speed.