Roon Server Problems [Confirmed by Roon Team - Resolved]

Hey thanks for the update on the global issue affecting everyone.

Do you know what the issue is and do you have an estimate on time to resolve? Ie: will it be tonight for those listeners that are into their evening do you think? If not, I’ll stick to playing Fip radio.

Fanks!

I wish I could give you a timeline but I can’t unfortunately.
Roon are working flat out on it I assure you and I am sure will make an announcement here once resolved.

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That’s fine. Thanks!

I mean…OK? People are right to post their issues - that’s what this thread is for.

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Hang in there Roon Gurus. Must be a nightmare. I’m unable to load up any of the ‘New releases for you’ suggestions and it just hangs. And various curious behaviour but not a biggie. I can still play music that’s the main thing.

Good luck with this one.
Paul

Looks like the issue has been resolved and services are back to normal. Again, we’re very sorry for the inconvenience and appreciate your patience.

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Seconded. I’m spinning records (the 2014 German pressing of Zep’s ZOSO is better than I remembered).

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Old speed back :slight_smile:

Thank you!

Werner

Top work. Thanks for slogging away at this.

Good opportunity to figure out how to harden all that stuff up too. :+1:t3:

Edit. Oops. Yeah Roon search service still broke. Sad face.

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I searched King Crimson some hours ago. Right now still no hit.

Roon Core Machine

Apple iMac Pro running High Sierra

Networking Gear & Setup Details

Eero

Connected Audio Devices

iPad Pro
1 other iMac

Number of Tracks in Library

20k+

Description of Issue

Over the last two or three days, Roon has become extremely slow pulling up albums and searching.Searching also fails to find things or takes forever to complete.

I have make no changes to my system, other than a recent Roon upgrade.

Is this just me or is there a server problem at Roon?

Having exactly the same problem. Even fails to load albums. Works fine using TIDAL or Qobuz directly. Started today in my case

Same experience for me:
Roon very slow today, especially when loading new stuff from Qobuz.

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Same here! No feedback from @support ?

@AceRimmer Kev… another one for you to merge :sweat_smile:

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I am experiencing this today. For example if I click on an album to view its overview page, it takes over 30s or does not load at all. I tried changing my dns server but it did not have an effect.

There is here Are the servers playing up again [confirmed -- Roon team is on it] - #37 by _cruster

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All aboard!!

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Well, not Fripp and the rest

Looks good again. Thanks!