I have the latest Roon installed on the latest Win11pro system. It worked in the past. Since about 2 weeks, the roon server will reboot every 90 seconds or so. That happen regardless which of my 3 roon ends I play too (2*Volumio), NaD T778 or if I play directly from my server or via an Iphone frontend. I just reinstalled everything and it is the same
Describe your network setup
All wired Ethernet with a switch. Glasfibre via Fritzbox
Another day of trouble shooting. The problem is, that after 1-3 minutes Roon simply stops sending data to the endpoint. As seen with the Win network monitor. It sends data via Raat with 2 Mb/s and loads music with peaks of 50 Mb/s. I can not say if Raat stops because there is nothing to play anymore. The fact that playing music from the harddisk through Roon works flawless suggest a download problem. Changing from Ethernet to WLAN lengthens the time Roon plays from 1 to 3 minutes. It plays longer with WLAN!
The same happens with my old Win10 laptop. I upgraded all my three server tries (2xwin11 pro, 1xwin10) to the latest Roon status. My network runs fine otherwise, streaming 4K via Apple TV. I am listening to music by streaming to my Bluos on the Nad T778. Works great. So bandwidth can not be the issue.
What would limits a stream going into the Roon server by volume? Is a Roon data stream different from a AppleTv or Bluos stream? I am using a local fibre company. Could they have a faulty connection to the Roon world through their breakout system?
The Roon Server actually reboots when it stops playing. As that happens faster with Ethernet than with WLAN it might suggest and data overflow. Tomorrow I try connecting Roon through 5G and see if a lower data rate helps.
My Roon worked for years just fine. I did not change a thing the last months in my setup.
Sure they care but they don’t work weekends or USA public holidays. Roon’s support team will respond to you here in this topic once this request reaches the top of their support queue.
Just a thought during your troubleshooting efforts did you reboot the Fritzbox and any other network associated network equipment?
The problem boils down to the Network. I monitored Win and the Fritzbox network. Roon starts playing ok, and downloads the music with 10-20 mb/sec. It takes 1 minute for a 3 minute song at 44khz if all goes well. But it does not. Somewhere during the last seconds of the download Roon gives up and reboots the server. And I am listening with my Laptop speakers. No endpoint streaming! That happens all the time. The Fritzbox shows nothing unusual. Nobody except me uses the network (all LAN) and it has plenty of headroom before it would hit 100 mb/s, my rate. No uploads taking place too. Otherwise my networks streams fine. 4K on Apple TV, syncing with the AdobeCloud, harddisk mirror to the network, VPN for Homeoffice (all off during Roon tests!). All is good, except Roon. And Roon plays local music fine too.
The PCs running Roon are set to Prio in the Fritzbox. I am slowly running out of options. I could disconnect everything except a Roon laptop from my Fritzbox. And play through my Laptop speaker. I try that tomorrow. Otherwise,? Is there a second hand market for a purchased Roon license?
Ps: and yes I rebooted my Fritzbox
If you could, please share a set of Roon Server logs prior to refreshing your database - you can use the directions found here and send over a set of logs to our File Uploader.
Hi Benjamin, I just did that. The last log from yesterday contains the crashes in the last log of the day. A couple of crashes are followed by 15 minutes of music until it crashes again. And just now a “created” a fresh crash, the log is almost still warm.
Hi Alex,
I did a fresh install and initially my library was empty, like no recent activity or anything. Then I played and was almost beside myself as it played for 20 minutes without a problem. Then for some reason I stopped and restarted Roon. Now I suddenly see music on my home screen - I seem to have added something 202 days ago. I may have installed Roon on this laptop before but, I certainly did a complete uninstall. Anyway, now it stops playing and reboots every couple of seconds. It even reboots without me doing anything other than looking at my Roon home screen with my recent activity!.
I reinstalled Roon fresh w/o a database. The Home Screen is empty. No song in the library. All empty. I sign up to Qobuz and play Kind of Blue in 192/24 to the systems audio output. Roon quits after 2 minutes. I restart Roon, play again and Roon reboots after 30 sec.
Inspecting Roon - my home display now shows music it claims I have added 220 days or so ago. Music look familiar but I can not recall how and what I did 220 days ago. That happened independently on two PC. So Roon somehow (?) got hold of an old DB. The second pc has no external harddisks connected and no network drives attached. It is logged into the same windows account.
What is happening? How can I purge my system from old Roon DBs?
One is a high end HP laptop with 32 Gb Ram. The other is a rather modest Quieter q3 with only 8 gbyte of ram that works ok but needs a reboot every 2 weeks as Roon is leaking memory. The third is an old Sony Vaio on win 10 that fights with Roon at 70%cpu but did its job.
They all act the same.
So I try the disconnect everything from the network except Roon tomorrow.
What is kind of unbelievable is Roon rebooting even without streaming, paused, but displaying the Home Screen showing music added through Qobuz . If I point Roon to a locally saved mp3 file it is stable.
