Roon Server Reboots on its own

[Alan_Sherman (Flyfish 77)]

Core Machine (Operating system/System info/Roon build number)
Windows 10 I7 HP Laptop with SSD/Roon Build 537 Stable 64 Bit

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Netgear Orbi/Corethernet, endpoint is WIFI

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Auralic Aries Mini on WIFI USB Connection to DAC, Apple Airplay endpoints

Description Of Issue
The HP laptop that is running my Roon Core is spontaneously re-booting, mostly when the Core is running but no music is being streamed from Roon. When the laptop re-boots, I get a “Boot Device Not Found” message from Windows. I then re-boot the laptop with no issues and I can start Roon with no issues. The same thing happens again from 1 to 3 days.

The Windows logs show that the system is re-booting, but none of the applications logs show anything regarding the cause of the re-boot. Roon is the only application that I am using on the computer.

I understand that the problem could be with my computer, but I would like to determine if the reason that the computer is re-booting is due to Roon.

Thanks,
Alan

[noris]

Hi @Alan_Sherman,

I would check Windows Event Viewer logs for more information, perform a virus scan and you may also want to perform a HDD integrity check. Roon runs in user-space so it is very unlikely that it’s being caused by Roon.

[Rugby (aka Daniel or Big Dan)]

Sometimes a failed Windows update can cause this issue because it keeps re trying the failing update ever so often.