Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.
· No, the issue remains the same
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Roon Optimized Core Kit* (ROCK)
Select any of the following components that are present in your local network setup
· None of the above
Describe the issue
I have an app called fing. It always says roon is online even when I disconnect the server and unplug the lan. Is this normal behavior? My remotes all of a sudden can't connect?
My remote had waiting for roon server, then choose roon server, then looking for roon server. Then it shows choose your roon server and it has found it and has rock with the purple connect tab! It’s gone and back to waiting? Is this a network problem, not fast enough speed?
My apologies for the confusion, but are you asking specifically about the app/software fing?
If you disconnect your server, your remotes will lose connection - that’s the expected behavior. In regards to your ROCK still showing as being online via Fing, this is something you’ll want to ask Fing directly, as we don’t communication or touch this within Roon itself.
If you’re having connection issues between your Roon remotes while your Roon Server on your ROCK is connected and active, then this is a separate issue we’d be happy to troubleshoot.
A recent diagnostic report from your ROCK shows a network error:
Warn: [devicedb] While refreshing, status: 999, body: System.Net.WebException: Network is unreachable (172.67.14.113:443)
Can you triple confirm all your devices are on ths same subnet? The above error typically indicates otherwise. That, and blockages due to firewall restrictions. It may be worth reviewing your firewall exceptions on your remote devices as well as on your ROCK:
(an easy way to test firewall issues is to temporarily disable the firewall on the device, and see if your issues persist)
Yesterday it would not connect and today it has! I assume my network was the problem. I didn’t have any issue elsewhere in my home, just with roon. Now it’s back up. I didn’t do anything other than wait overnight!
