Hi! What’s not quite right with Roon? · None of the above quite fits
None of the above quite fits · None of these quite match
Tell us what's going on · After today’s latest update, my Roon server gets stuck on “Rescanning files.” It says it is rescanning four files to update the metadata, but it gets stuck on file 1 and the scan indicator keeps spinning all day. This is probably due to a corrupted file, but there is nowhere to see which file it is getting stuck on.
Tell us about your home network · Asus RT-AC88U router, Netgear GC110 switch, no VPN
Carl
Split this topic
March 7, 2026, 5:40pm
2
2 posts were split to a new topic: Same issue
Hey @Nyquist ,
Thanks for writing in and for sharing your report! We were able to review diagnostics for your Roon Server and saw the following errors in local files:
/Volumes/Muziek Disk/Muziek/2006/bonobo - dial 'm' for monkey (2003)/(08)_nothing_owed.mp3, decstatus: ErrorCorrupt
/Volumes/Muziek Disk/Muziek/2006/bonobo - dial 'm' for monkey (2003)/(08)_nothing_owed.mp3': CorruptFile
Volumes/Muziek Disk/Muziek/2006/bonobo - dial 'm' for monkey (2003)/(04)_change_down.mp3, decstatus: ErrorCorrupt
/Volumes/Muziek Disk/Muziek/Anna/disco/various_artists--xxx_disco/900_lipps_inc.--3403-(lippsinc)-mtma1-funkytown.mp3, decstatus: ErrorCorrupt
monherbfink/Amon_Tobin--Bricolage--incomplete/10 - Amon Tobin - Wires & Snakes.mp3, Reason=corrupt_file]
It may be worth using a third-party service to scan the health of your files. Most times, analysis software can also repair issues with your files.
Hope this helps!
@Hifipilot , please create your own support thread here:
Thank you
Thanks, that was the information I was looking for. Where can I find this, in case something similar happens in the future?
1 Like
Same problem here. No trouble until the last update. The update also hung my Macmini m4 that is running the core.
Suedkiez
(Just a fellow user like you)
March 4, 2026, 7:05pm
6
Log file locations (in this case you’d want the server logs, I suppose):
Occasionally, Roon Support will need to have a look at your Roon, Roon Remote, or Roon Server logs or database. The instructions below will walk you through finding various folders we might need to investigate your issue. In most cases, you'll want...
1 Like
It seems to have resolved itself overnight.
Stuck on ‘Rescanning files’ on macOS 26.3 after the last update also. No music files have been added for over a month.
I had the issue but it has been resolved with the latest update that came out today!
system
(system)
Closed
March 8, 2026, 5:41pm
11
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.