First, let me acknowledge that you and everyone here at Roon Labs are in agreement that everyone who had problems is important and we’d like to see the number of people who have problems as low as possible… even zero.
That said, you seem to be guessing incorrectly on the scale of things.
We are seeing over 100k ARC connections up and running as expected, and this forum has a few hundred complaints.
We see more non-working ARC router configurations outside the forums, but the number still puts a success rate of greater than 99%. Even the number of users that have switched to 1.8 Legacy is measured in the low 100s of users, and those are mostly being driven by older operating systems that can’t be updated.
I think your goals are correct, but I absolutely disagree with your interpretation of the situation. But then again, I have the advantage of seeing the big picture.
I have to ask, were you personally affected or did your situation go smoothly?