Core Machine (Operating system/System info/Roon build number)
ASUS Vivo mini PC.
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Router Huawei-35 Sd connected to PC via WiFi
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.) Asus Vivo PC connected to Chord Qutest DAC via USB
Asus Vivo PC connected to Chord Qutest DAC via USB
Description Of Issue
Roon starts for 5 seconds or so and then shuts down. Happens every time.
1 Like
noris
December 6, 2019, 3:55am
2
Hi @marius_lazar ,
When you say “shuts down”, do you see any error messages? How far exactly does Roon reach before shutting down? Also, Can I please request that you send me a copy of your Roon logs by using these instructions ? The best way to get them over to me would be via Dropbox / Google Drive but if you don’t have either, just let me know and I can provide alternate upload instructions. Thanks!
1 Like
Rugby
(aka Daniel or Big Dan)
December 6, 2019, 8:44pm
4
Hi Marius,
What OS are you using on the Vivo?
No error message. It fails to open and after 10 seconds it shuts down. Happens every time.
1 Like
Rugby
(aka Daniel or Big Dan)
December 7, 2019, 6:51am
7
Roon needs Win 7 or higher.
noris
December 7, 2019, 10:18pm
8
Hi @marius_lazar ,
This is correct, please see our Minimum Requirements :
Intel Core i3, Ivy Bridge+
4GB RAM
SSD boot drive
1440 x 900 Resolution
Windows 7+ (10 recommended)
OpenGL 3.0 support is required to run Roon.
Media Packs are required for Windows Server 2012 R1/R2, or Windows N/K/NK
Hello,
since I have purchased and installed Roon it worked just fine until a month ago. Ever since, every time I try opening it, it shuts down after 5 secs without any error message. Here’s copy of the link You requested. Thank You!
https://www.dropbox.com/transfer/AAAAAJx_gqKx5d3z-y4m3riZPSPzEjQnTu2Dh9jNeqFVn5JwyvlQJ5I
1 Like
allan
(Allan Hsu)
December 26, 2019, 8:35am
10
@marius_lazar : It looks like the version of the .NET framework on your computer is out of date. Please download and install the .NET Framework 4.8 Runtime from here .
1 Like
Did what You suggested and Roon works just fine. ThankYou!
1 Like
system
(system)
Closed
December 28, 2019, 6:47pm
12
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