Roon shuts down on iMac when adding albums

[Eugenio_Quintana]

Hi Roon shuts down on my iMac when adding albums to my library just start happening a couple day a ago.

Any idea why?

Thanks

[ashley]

Hey @Eugenio_Quintana we’re more than happy to help! In order for us to do so, we’ll need more information about your current setup and more details of the issue.

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM)

Networking Gear & Setup Details

Your network gear (model of routers/switches) and if on WiFi/Ethernet

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”
Does the crash happen when importing local files or when syncing TIDAL/Qobuz?

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated! Do you notice that this crash happens at a certain point in the import process (specific track, artist, etc.)?

Thank you!