Roon shuts down when I open random programs. Very annoying!

Roon Core Machine

Basic gamer PC Its fine. Best of everything.

Networking Gear & Setup Details

Just cable.

Connected Audio Devices

Number of Tracks in Library

21,000+ albums 269,000 tracks

Description of Issue

Roon shuts down randomly when I start or close random programs.

That’s a comparatively big library. Wondering now much RAM you have.

You’re running Core on WIN10?

I got tons of RAM. Been using Roon for about 3 years now and never had this problem.

What build of Roon are you running? Thanks.

ver 1.8 build 923

It only started doing it after one of the recent updates.

thank you

Hey @Steven_Zore,

Thank you for getting in touch with your report. We’re sorry to hear that you’re having these issues. Can you please update your system setup information with specific details about your Core machine and any add-on security or anti-virus software you may be running? This will save us time and keep us from having to ask for that information.

If the behavior continues please reproduce it a couple of times, note your local date and the time it occurred, then use the directions found here and send over a set of logs to our File Uploader?

We appreciate your help with troubleshooting this. Thanks!

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