Roon skipping chosen songs in playlist (ref#YI8IUW)

[Frans_Ooms]

What best describes your playback issue?

· Roon skips entire tracks in my queue

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Only local library *music is affected.

Where is your local content stored?

· Somewhere else on the local network (NAS)

If you move the content from your NAS to a local storage location, do you still experience issues with playback?

· The issue happens for both the NAS storage location and on the secondary storage location

Please try playing content of a lower sample rate (44.1kHz or 48kHz), does this work as expected?

· No, lower sample rates are still affected

What are the make and model of the affected audio device(s) and the connection type?

· Sonos arc ultra

Describe the issue

Roon is skipping choosen songs in playlist

Describe your network setup

ASUS router, Sonos arc ultra via Wifi or cable

I bought a Sonos Arc Ultra.
After installing the Sonos, Roon works well and playing a playlist also works well.
However, if I choose songs myself, do not play them completely and then choose a new song, it often happens that not the correctly selected song is played, but the next song in the playlist. Any idea what could be the cause of this?
My setup is as follows:
The Roon Server is installed on a MacStudio. Play via
Spotify does not encounter the problem.

[benjamin]

Hey @Frans_Ooms,

Thanks for taking the time to write in and share your report!

@Frans_Ooms

if I choose songs myself, do not play them completely and then choose a new song,

To be clear, you are selecting the ‘play now’ option?

The best next step here is to reproduce the pattern, and share the specific track names of which you’ve selected for playback. From there, we’ll enable diagnostics to take a closer look.

Thank you!

[Frans_Ooms]

Yes, I am selecting the “play now” button.

There is no pattern. It is not the same numbers over and over again and it is unpredictable

[daniel]

Hi @Frans_Ooms,

@Frans_Ooms

There is no pattern. It is not the same numbers over and over again and it is unpredictable

The next time you encounter the skipping can you please note the date, time and track skipped. That should allow us to locate the event in diagnostics.