Roon skips all tracks in Chromecast group zone after a few seconds (ref#87LSYA)

What best describes your playback issue?

· The queue is skipping tracks

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· The System Output has *no problem*, it's only my other Zone.

How is the affected Zone connected to your RoonServer machine?

· Network - Ethernet

Which network audio protocol is the Zone using with Roon?

· Chromecast

Does the device show up at all in Roon Settings -> Audio?

· Yes, it shows up there, but it isn't Enabled

Does the "Enable" button unlock the Zone?

· I pressed Enable, but the Zone remains disabled

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· No, it started in the last week or two

What are the make and model of the affected audio device(s) and the connection type?

· already answered

Describe the issue

Roon skips all tracks after a few seconds for Chromecast group zone

Describe your network setup

Mac OS Roon Core, KEF LSX II x2, KEF LS50 W2, Nest Audio x2

PLEASE IGNORE the question answers about the Roon Zone; my Chromecast zone group is correctly listed under Settings → Audio, and it is enabled.

The issue only happens under this zone group; other zones (i.e. individual speakers, System Output) play fine.

Local and streaming music files are both affected. This started a couple weeks ago or so.

Hello @Raul_Acevedo,

Thank you for the clarification in your second post.

When tracks rapidly skip exclusively on a Chromecast group, it usually points to a breakdown in communication within the group itself. When Roon plays to a Chromecast group, it hands the audio stream over to the group’s “leader” device (which is assigned dynamically by the Google Home app). If any device in that group loses sync, experiences a brief network drop, or if the router struggles to handle the multicast traffic, the group stream collapses. Roon interprets this sudden stop as a signal to try the next track, leading to the rapid skipping behavior you are seeing.

Since individual playback works perfectly, we know Roon and your Mac Core are healthy. To get this group working again, please try the following steps:

  1. Rebuild the Chromecast Group

Sometimes, the Google Home app’s internal routing for a group gets stale or corrupted.

  • Open the Google Home app on your phone.
  • Delete the existing speaker group.
  • Create a brand new group with the same devices.
  1. Test a Smaller Group

If rebuilding the full group doesn’t work, try creating a smaller group (for example, just the two Nest Audios) to see if the issue is specific to mixing the KEFs and the Nest devices.

  1. Router Settings

Chromecast groups rely heavily on multicast routing to stay in sync. Check your router’s administration settings and ensure a feature called IGMP Snooping is enabled.

If the skipping continues after you have recreated the group, please reproduce the issue and note the exact date, time, and track name when it happens.

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Oddly, recreating the group with all speakers at the same time didn’t work. Nest only speakers worked; KEF only worked.

Then I created a new group with KEF + Nest, and that worked… One by one I added the rest of the speakers and now it’s working.

I couldn’t find IGMP Snooping in my TP-Link Deco mesh network app, but apparently it’s enabled by default. So it definitely looks like Google’s speaker group routing got borked.

Thank you very much for your help!

Ugh. Spoke too soon. I took a break for a couple hours, came back to Roon and… it started again.

I’ll reply with the timestamp/track info tomorrow

Hello @Raul_Acevedo,

No worries at all, take your time!

Since rebuilding the group temporarily resolved the issue, it heavily points toward the TP-Link Deco mesh network occasionally dropping the multicast “sync” between the speakers.

While we wait for your timestamps tomorrow, there is one setting you might want to look at in your TP-Link Deco app: By default, the Deco system tries to seamlessly move wireless devices between network bands and mesh nodes to optimize speed.

If you go into your Deco app, select your wireless KEF and Nest speakers from the client list, and toggle “Mesh Technology” OFF for those specific devices.

Whenever you are ready, just drop the exact timestamp and track info here, and we will pull the diagnostics to see exactly what is happening under the hood!

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I was able to find the Mesh setting when looking at the Nest clients, but for the KEF speakers, the setting wasn’t available.

So… since the KEF speakers are wired ethernet due to KEF’s infamously horrible Wi-Fi… I tried disconnecting the ethernet cable, reboot the speakers so they switch to Wi-Fi, and now the I can disable the Mesh setting in the Deco app.

It’s now working.

I hope that it continues working, and also that the Wi-Fi proves stable with the KEFs. I spent many months, and tried several routers, to get them stable. The Deco mesh system was the most reliable and easiest to setup, so hopefully the KEF Wi-Fi is ok with them as well.

I’ll report again either way.

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Sounds great @Raul_Acevedo, certainly let us know how things perform over the weekend. :raising_hands:

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Hi @Raul_Acevedo,

Just circling back on this. Were you able to see how things performed over the weekend, and did you notice any changes in the issue we were discussing? Let us know what you found, and we can take it from there.

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