Thanks for the update here, and apologies for the continued slowness!
We are continuing to investigate additional causes of slowness that seems to be impacting a small number of Roon users and are hoping to gather a little more information here. Please try the following and let us know how it goes!
Temporarily disable TIDAL and Qobuz by going to Settings > Services. How do things perform with only local content?
Enable only TIDAL. How do things perform with just TIDAL in place?
Enable Qobuz once more. How do things compare to when it was just local and TIDAL?
HI Dylan All localContent very fast no issue once i signed in to tidal it took 1minute 20 seconds to load initially after log outā¦
Still logged into just tidal searching the same artist as last mail Madonna to full load 8 seconds Dire Straits 9 seconds to fully load Simon & Garfunkel 11 seconds to full loadā¦
Qobuz only logged in logged in initially 35 seconds but i donāt have much in Qobuz Madonna fully load 10 seconds Dire Straits 10 seconds Simon & Garfunke 6 secondsā¦
This is the results with same test after logging out and back in to both Tidal & Qobuz Madonna 12 seconds Dire Straits 9 seconds Simon & Garfunkel 14 seconds a improvement overall after logging out of both and logging back in. Again i hope this helps youā¦
Same experience here, Iām on a different ticket with support, but think I have exactly the same experience with similar hardware, this to indicate to @dylan.
Giving up on dual service ! For me way to SLOW as above anyone having trouble with slow service since roon 1.6 & Qobuz was introduced i would say turn off Qobuz and your back to 1.5 speeds overall much fasterā¦ Just not working with Dual service