What kind of performance/speed issue are you experiencing?
· Tracks take a long time to play
Please try to reboot your Roon Server
· No, the issue is still the same even immediately after a reboot
Please try to reboot your networking gear (Router/Switches/etc.)
· No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?
· No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one?
· Issue happens on multiple remotes
Router Domain Name System (DNS) change
· I don't know how to do this
What is the operating system of your Roon Server host machine?
· Prebuilt Branded Roon Server (SonicTransporter, Innous, Merging...)
Timestamp of issue occurrences
· I notice whenever I open Roon. This has only started occurring in the last 3-4 weeks. I've made no changes to networking
Describe the issue
Roon very slow in search and moving from song to song.
Hi @Thomas_Eviston,
Thanks for reaching out to us to ask about this issue. I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.
However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.
First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.
I’m having the exact same issues. VERY slow Roon loading times. This started a month ago. I’m using a SonicTransporter and not a nucleus. I access a QNAP NAS and Qobuz via Roon. I’ve made no material changes (that I know about anyway). When playing via JRiver on my desktop, accessing the same NAS files…lighting fast. When using my Lumin app to control my P1…again fast. However, when moving to Roon…it’s VERY slow. It take 30 seconds to search and god forbid I try and switch from the NAS to Qobuz when streaming to the P1…I might as well get coffee. My ST has always performed flawlessly, so this would be atypical behavior. I have 53K tracks on my NAS from abt 6K albums. Very frustrating.
