Roon slow performance and update error on MacBook (ref#T0KN6T)

[myaudioworld1]

What app are you having the slowness issue with?

· Roon

What kind of performance/speed issue are you experiencing?

· The app takes a long time to respond to commands

Please try to reboot your Roon Server

· No, the issue is still the same even immediately after a reboot

Please try to reboot your networking gear (Router/Switches/etc.)

· No, the issue is still the same even after a reboot

Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?

· No, the issue is still the same

Does the issue happen on multiple Roon Remotes (controllers) or just one?

· Issue happens on multiple remotes

Router Domain Name System (DNS) change

· I was able to change my router's DNS servers but it did not help

What is the operating system of your Roon Server host machine?

· MacOS

Timestamp of issue occurrences

· It started some time the end of February, beginning of March 2026

Describe the issue

Room works slowly, changing between tracks takes long time, there is also a spike or distorted noise when music starts playing. I also can’t get the update on my MacBook, every time I tried I get error when downloading the update

Describe your network setup

All is good with my router and home network, I have hard wired everything and nothing changed in my setup for last 2 years, it just recently the issue worsened

[vadim]

Hello @myaudioworld1,

Thank you for reaching out and for sharing that screenshot—it reveals exactly why you’re seeing this slowness and the update errors.

Looking at your “About” screen, your Roon Remote (the app on your Mac) is running an older version (build 1353), while your Roon Server (Mirek’s Roon) is on the latest version (build 1641).

When the controller and the server are on different “builds” like this, they struggle to communicate. This mismatch is the direct cause of the slow response times, command delays, and potentially even the audio spikes you’re hearing as the two versions fail to “handshake” properly. The update error on your Mac suggests the internal updater is being blocked or has a corrupted temporary file.

To get everything back in sync, we need to bypass the internal updater and perform a manual refresh:

1. Quit Roon completely on your MacBook.
2. Open your Applications folder and drag the current Roon app to the Trash.
3. Go to the Roon Downloads page.
4. Download a fresh copy of the macOS installer.
5. Install the new version and launch it.

Please give that manual reinstall a try and let me know if the app feels snappy again!