What kind of performance/speed issue are you experiencing?
· Tracks take a long time to play
Please try to reboot your Roon Server
· No, the issue is still the same even immediately after a reboot
Please try to reboot your networking gear (Router/Switches/etc.)
· No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?
· No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one?
· Issue happens on multiple remotes
Router Domain Name System (DNS) change
· I don't know how to do this
What is the operating system of your Roon Server host machine?
· Nucleus
Which model Nucleus do you have?
· Nucleus Rev A
Timestamp of issue occurrences
· 1 week ago
Describe the issue
My Roon is very slow to perform working with Nucleus, cleaned the libary, but Nucleus reacts very slow
Thanks for writing in, and I’m sorry to hear about your performance issues with your Nucleus!
Upon further inspection of a fresh Roon Server diagnostic report from your Nucleus, I can confirm the issues you’re facing are related to a known issue surrounding Qobuz and upstream connections, here is the tracking thread for the issue:
We don’t have any new updates to share yet, but our development team is actively working on a fix. We’ll be sharing any new information to the tracking thread above. Thanks for your ongoing patience here @Gert_Hols!
