Roon starts but struck at logo screen

Core Machine (Operating system/System info/Roon build number)
Intel NUC i3 16GB RAM, library on USB.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
Roon will not start, logo appears but will show forever. Win 10 i3 sad machine ran perfectly on installation

Logo appears but just lay there.roon ran perfectly on installation .

I have no network


If the NUC that you are attempting to run Roon is connected to the internet (which I suspect it is) then you do have a network.

Could you confirm how you have the NUC connected?

Also if via WiFi I’d recommend switching over to a wire connection as Roon can be quite demanding of Wifi connections.

You are correct about network how do in turn off network

I have disconnected the WiFi rebooted but no boot roon

Hi @anon50788512,

This was working correctly for you previously, correct? When did this start not working? Were there any changes to your setup around that time?

If you reboot your Core is there any change?

1 Like

Added new dac which is working just fine.i disconnected WiFi which made no difference. Is there a way you can logon to my machine

Hi @anon50788512,

Can I please ask you to send us a copy of your Roon logs by using these instructions? The best way to get them over to us would be via a shared Dropbox / Google Drive / link.

I have copied the folders you have requested but don’t know where to upload them to.
Jd cantrell

Hi @anon50788512,

Can you please post a link to the logs on this thread or send them to me via private message (click my name -> message)?

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